This is a multipart message in MIME format. ------=_NextPart_000_08F0_01DA1165.36256380 Content-Type: multipart/alternative; boundary="----=_NextPart_001_08F1_01DA1165.36256380" ------=_NextPart_001_08F1_01DA1165.36256380 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi There =20 Happy to help. Can you tell me what URL/region of Canada this is for = (Montreal vs Calgary)? =20 Elizabeth Clark=20 Director, CI & Transformation Long Term Care Insurance, Onboarding =20 TheKey =20 =20 =20 From: Joey Taylor =20 Sent: Tuesday, November 7, 2023 10:27 AM To: Elizabeth Clark ; Timothy Thomas Cc: Desiree A. ; Dennis Fancy = ; Taylor Cleland Subject: Billing =20 Good Afternoon Elizabeth, I was wondering what the procedures were for an existing client who = wants to update billing information. Does the Care Solutions team send = out a PandaDoc for updated info to the client and upload it on ClearCare = once it is complete? Or does the billing team call the client and = verbally obtain the information and then it is managed within your = system? Thank you, =20 Joey Taylor Regional Care Solutions Manager 514-907-5065 TheKey.ca =20 ------=_NextPart_001_08F1_01DA1165.36256380 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Hi There Happy to = help. Can you tell me what URL/region of Canada this is for (Montreal vs = Calgary)? Elizabeth Clark Director, CI & = Transformation Long Term Care Insurance, = Onboarding TheKey From: Joey Taylor = <joey.taylor@thekey.com> Sent: Tuesday, November 7, = 2023 10:27 AM To: Elizabeth Clark <eclark@thekey.com>; = Timothy Thomas <tt@thekey.com> Cc: Desiree A. = <desiree.aranjo@thekey.com>; Dennis Fancy = <dfancy@thekey.com>; Taylor Cleland = <tcleland@