--000000000000d2ebfa0609942e87 Content-Type: multipart/alternative; boundary="000000000000d2ebf90609942e86" --000000000000d2ebf90609942e86 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey Elizabeth, It would be for across Canada. Unless different provinces have different regulations concerning this? Thanks, On Tue, Nov 7, 2023 at 1:28=E2=80=AFPM wrote: > Hi There > > > > Happy to help. Can you tell me what URL/region of Canada this is for > (Montreal vs Calgary)? > > > > Elizabeth Clark > > *Director, CI & Transformation* > > *Long Term Care Insurance, Onboarding* > > > > *TheKey* > > > > > > > > *From:* Joey Taylor > *Sent:* Tuesday, November 7, 2023 10:27 AM > *To:* Elizabeth Clark ; Timothy Thomas > *Cc:* Desiree A. ; Dennis Fancy dfancy@thekey.com>; Taylor Cleland > *Subject:* Billing > > > > Good Afternoon Elizabeth, > > I was wondering what the procedures were for an existing client who wants > to update billing information. Does the Care Solutions team send out a > PandaDoc for updated info to the client and upload it on ClearCare once i= t > is complete? Or does the billing team call the client and verbally obtain > the information and then it is managed within your system? > > Thank you, > > > > *Joey Taylor* > > *Regional Care Solutions Manager* > > 514-907-5065 > > *TheKey.ca* > > [image: Image removed by sender. TheKey] > --=20 Joey Taylor *Regional Care Solutions Manager* 514-907-5065 TheKey.ca [image: TheKey] --000000000000d2ebf90609942e86 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey Elizabeth, It would be for across=C2=A0Canada. = Unless different provinces have different regulations concerning this?=C2= =A0 Thanks,=C2=A0 On Tue, Nov 7, 2023 at 1:28=E2=80=AFPM < eclark@thekey.com > wrote: Hi There =C2=A0 Happy to help. Can you tell me what URL/region of Canada this i= s for (Montreal vs Calgary)? =C2=A0 Elizabeth=C2=A0Clark=C2=A0 = Director, CI & Transformation Long Term Care Insurance, Onboard= ing =C2=A0 TheKey =C2=A0 =C2=A0 =C2=A0 From: Joey Taylor &= lt; joey.taylor@= thekey.com > Sent: Tuesday, November 7, 2023 10:27 AM To: Elizabeth Clark < eclark@thekey.com >; Timothy Thomas < tt@thekey.com > Cc: Desir= ee A. < de= siree.aranjo@thekey.com >; Dennis Fancy < dfancy@thekey.com >; Taylor Cleland <= ; tcleland@thekey.c= om > Subject: Billing =C2=A0 Good Afternoon= Elizabeth, I was wondering what the procedures were for an existin