This is a multipart message in MIME format. ------=_NextPart_000_02B5_01DB369E.976C2020 Content-Type: multipart/alternative; boundary="----=_NextPart_001_02B6_01DB369E.976C4730" ------=_NextPart_001_02B6_01DB369E.976C4730 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Hi Teresa,=20 =20 I will reach out to our Concentra representative, Jeff Streul, and have = him contact you directly. Each office ordering non-injury-related = services from Concentra should have a primary contact listed for billing = purposes. It's strange that Concentra lists you as the primary contact = for all invoices. Jeff should be able to provide you with any reports = you need showing the invoices that have been submitted and paid. I will = copy you on my correspondence with him.=20 =20 Warm regards, DeeAnne Flegel Senior Manager, Workers' Compensation deeanne.flegel@thekey.com (561) 917-6848 cell (650) 242-3954 fax www.TheKey.com **Please note - I am sending this email at a time that suits my work = schedule; please do not feel obliged to reply outside of your working = hours.** =20 From: Mansi Mehta =20 Sent: Thursday, November 14, 2024 1:04 PM To: Timothy Thomas ; DeeAnne Flegel = Subject: Re: AP =20 Hi Tim, =20 I am looping in @DeeAnne Flegel in = this email. DeeAnne, is this something you can help with? I am not sure = why Teresa is listed as the main POC. =20 On Thu, Nov 14, 2024 at 5:56=E2=80=AFAM Timothy Thomas > wrote: Hi Mansi, =20 Are you able to assist with Teresa's issue below? ---------- Forwarded message --------- From: Teresa Heit > Date: Wed, Nov 13, 2024 at 4:05=E2=80=AFPM Subject: AP To: Timothy Thomas > =20 Hi Tim, =20 I have been told by multiple Concentra billing people that I am the main = point of contact for our (meaning the whole company) Concentra billing = issues for non-injury care. I'm not sure how that happened but I get a = lot of calls and emails asking about the payment status of overdue = invoices. I'm wondering if we can get this corrected?? =20 =20 Also, is there a way I can go and look at what invoices that I have = submitted have been paid or their status? I just received a rebill for = around $2000 worth of services for invoices I submitted in August and = September. They could have been paid in October but I don't see a full = invoice number in the drill down on the financials and it doesn't show = me in coupa either. Or I'm looking in all the wrong places. =20 =20 =20 --=20 Teresa Heit Administrator (O) 913-663-5000 (C) 913-961-3130 =20 =20 =20 =20 6-4717 =20 ------=_NextPart_001_02B6_01DB369E.976C4730 Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} <div =