--000000000000840a7f0626e47a4d Content-Type: multipart/alternative; boundary="000000000000840a7e0626e47a4c" --000000000000840a7e0626e47a4c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you for your help DeeAnne. On Thu, Nov 14, 2024 at 11:07=E2=80=AFAM wrote: > Hi Teresa, > > > > I will reach out to our Concentra representative, Jeff Streul, and have > him contact you directly. Each office ordering non-injury-related service= s > from Concentra should have a primary contact listed for billing purposes. > It's strange that Concentra lists you as the primary contact for all > invoices. Jeff should be able to provide you with any reports you need > showing the invoices that have been submitted and paid. I will copy you o= n > my correspondence with him. > > > > Warm regards, > > *DeeAnne Flegel* > > Senior Manager, Workers' Compensation > > deeanne.flegel@thekey.com > > (561) 917-6848 cell > > (650) 242-3954 fax > > www.TheKey.com > > ***Please note - I am sending this email at a time that suits my work > schedule; please do not feel obliged to reply outside of your working > hours.*** > > > > *From:* Mansi Mehta > *Sent:* Thursday, November 14, 2024 1:04 PM > *To:* Timothy Thomas ; DeeAnne Flegel deeanne.flegel@thekey.com> > *Subject:* Re: AP > > > > Hi Tim, > > > > I am looping in @DeeAnne Flegel in this > email. DeeAnne, is this something you can help with? I am not sure why > Teresa is listed as the main POC. > > > > On Thu, Nov 14, 2024 at 5:56=E2=80=AFAM Timothy Thomas wr= ote: > > Hi Mansi, > > > > Are you able to assist with Teresa's issue below? > > ---------- Forwarded message --------- > From: *Teresa Heit* > Date: Wed, Nov 13, 2024 at 4:05=E2=80=AFPM > Subject: AP > To: Timothy Thomas > > > > Hi Tim, > > > > I have been told by multiple Concentra billing people that I am the main > point of contact for our (meaning the whole company) Concentra billing > issues for non-injury care. I'm not sure how that happened but I get a l= ot > of calls and emails asking about the payment status of overdue invoices. > I'm wondering if we can get this corrected?? > > > > Also, is there a way I can go and look at what invoices that I have > submitted have been paid or their status? I just received a rebill for > around $2000 worth of services for invoices I submitted in August and > September. They could have been paid in October but I don't see a full > invoice number in the drill down on the financials and it doesn't show me > in coupa either. Or I'm looking in all the wrong places. > > > > > > > > -- > > *Teresa Heit* > > *Administrator* > > *(O) 913-663-5000* > > *(C) 913-961-3130* > > > > > > > > > > *6-4717*[image: TheKey] > > --000000000000840a7e0626e47a4c Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you for your help DeeAnne. On Thu, Nov 14, 2024= at 11:07=E2=80=AFAM < deean= ne.flegel@thekey.com > wrote: Hi Te= resa, =C2=A0 I will reach out to our