This is a multipart message in MIME format. ------=_NextPart_000_0B5E_01DA53A9.3235DC60 Content-Type: multipart/alternative; boundary="----=_NextPart_001_0B5F_01DA53A9.3235DC60" ------=_NextPart_001_0B5F_01DA53A9.3235DC60 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable We are on credit hold. Working on getting service restored as soon as = possible. =20 =20 Andreas Kozak Procurement (631) 400-4409 =20 =20 =20 https://thekey.com/ =20 From: Shyanne Hansen =20 Sent: Tuesday, January 30, 2024 17:51 To: Andreas Kozak Cc: Joey Taylor Subject: Uber issue - Calgary =20 Hi Andreas, =20 I have been having issues with Uber in Calgary.=20 =20 This morning, I booked an Uber for pickup at 2:30pm MST. It seemed = normal, and the trip was showing in the upcoming trips.=20 =20 The caregiver called at 2:30 to say the car had not shown up. When I = looked on the Uber account, it was still showing pickup for 2:30 but no = driver assigned.=20 As soon as it was 2:31, the trip disappeared from the upcoming trips and = went into completed without the trip being completed, see first = screenshot below.=20 =20 When trying to rebook it, I am now getting the below error (see second = screenshot) =20 =20 Thank you; Shyanne Hansen Staffing Manager of Calgary, Alberta & Winnipeg, Manitoba=20 ________________________ Calgary Office: (403) 301 3777 Winnipeg Office: (204) 489 6000 =20 =20 ------=_NextPart_001_0B5F_01DA53A9.3235DC60 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} We are on credit hold.=C2=A0 = Working on getting service restored as soon as possible.=C2=A0 = Andreas Kozak Procurement (631) 400-4409 <img border=3D0 width=3D160 height=3D53 = style=3D'width:1.6666in;height: