--00000000000034a4ef0610328d4f Content-Type: multipart/alternative; boundary="00000000000034a4ed0610328d4e" --00000000000034a4ed0610328d4e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable That makes sense, thanks so much for letting me know, *Thank you;Shyanne Hansen **Staffing Manager* of Calgary, Alberta & Winnipeg, Manitoba *________________________* *Calgary Office: *(403) 301 3777 *Winnipeg Office: *(204) 489 6000 [image: TheKey] On Tue, Jan 30, 2024 at 4:21=E2=80=AFPM wrote: > We are on credit hold. Working on getting service restored as soon as > possible. > > > > Andreas Kozak > > Procurement > > (631) 400-4409 > > > > [image: TheKey] > > > > https://thekey.com/ > > > > *From:* Shyanne Hansen > *Sent:* Tuesday, January 30, 2024 17:51 > *To:* Andreas Kozak > *Cc:* Joey Taylor > *Subject:* Uber issue - Calgary > > > > Hi Andreas, > > > > I have been having issues with Uber in Calgary. > > > > This morning, I booked an Uber for pickup at 2:30pm MST. It seemed normal= , > and the trip was showing in the upcoming trips. > > > > The caregiver called at 2:30 to say the car had not shown up. When I > looked on the Uber account, it was still showing pickup for 2:30 but no > driver assigned. > > As soon as it was 2:31, the trip disappeared from the upcoming trips and > went into completed without the trip being completed, see first screensho= t > below. > > > > When trying to rebook it, I am now getting the below error (see second > screenshot) > > > > > > > *Thank you;* > > *Shyanne Hansen **Staffing Manager* > of Calgary, Alberta & Winnipeg, Manitoba > *________________________* > > > *Calgary Office: *(403) 301 3777 > *Winnipeg Office: *(204) 489 6000 > > [image: TheKey] > > > --00000000000034a4ed0610328d4e Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable That makes sense, thanks so much for letting me know,=C2= =A0 = Thank you; Shyanne Ha= nsen=C2=A0 Staffing Manager of= =C2=A0Calgary, Alberta & Winnipeg, Manitoba=C2=A0 ________________________ = = Calgary Office: (403) 301 3777 Winn= ipeg Office: (204) 489 6000 = On Tue, Jan 30, 2024 at 4:21=E2=80=AFPM < andreas.kozak@thekey.com > wrote: We are on = credit hold.=C2=A0 Working on getting service restored as soon as possible.= =C2=A0 =C2=A0 Andreas Kozak <p