--000000000000d9f14305ef581a82 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable It was removed from clearcare yesterday afternoon. It was not taken out of the system so much as reassigned to another caregiver but either way should not have been on Dianne's schedule. Thanks, Kathryn On Thu, Dec 8, 2022 at 4:35 PM Camille Jervoso wrote: > Hi Kathryn, > =E2=80=8B > When did you remove the shift in ClearCare? > > > > > Thanks, > Caregiver Connect Team > > > > On Thu, 8 Dec at 4:04 PM , KathrynNester > wrote: > Good Afternoon, > > A caregiver (Dianne Davis) was cancelled for a shift after a facility > (Park Ave Manor) asked not to have her back and the shift was removed fro= m > clearcare. Today the shift was still showing in Dianne's app, despite not > being in clearcare and she showed up at the facility for the shift. > > I've attached a screenshot of her app and from clearcare. > > Thank you, > Kathryn > > -- > *Kathryn Nester* > *Caregiver Ambassador* > Home Care Assistance > Office: 416-488-8777 > Toronto, ON (EST) > torontohomecareassistance.ca > --- > Read Our Testimonials > Join Our Newsletter > > We Are Hiring! > > 138499:611100 > --=20 *Kathryn Nester* *Caregiver Ambassador* Home Care Assistance Office: 416-488-8777 Toronto, ON (EST) torontohomecareassistance.ca --- Read Our Testimonials Join Our Newsletter We Are Hiring! --000000000000d9f14305ef581a82 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable It was removed from clearcare yesterday afternoon. It was = not taken out of the system so much as reassigned to another caregiver but = either way should not have been on Dianne's schedule.=C2=A0 Thanks, Kathryn On Thu, Dec 8, 2022 at 4:35 PM Camil= le Jervoso < app-su= pport@homecareassistance.com > wrote: Hi Kathryn, =E2=80=8B When did you remove the shift in ClearCare?=C2=A0=C2=A0 Thanks,=C2=A0 Caregiver Connect Team On Thu, 8 Dec at 4:04 PM , KathrynNester < knester@homecareassistance.= com > wrote: Good Afternoon, A caregiver (Dianne Davis) was cancelled for a shift after a facility = (Park Ave Manor) asked not to have her back and the shift was removed from = clearcare. Today the shift was still showing in Dianne's app, despite n= ot being in clearcare and she showed up at the facility for the shift. I've attached a screenshot=C2=A0of her app and from clearcare.=C2= =A0 Thank you, Kathryn -- = Kathryn Nester Caregiver Ambassador Home Care Assistance Office:=C2=A0 416-4