--000000000000a261e90608b7a48c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you! On Fri, Oct 27, 2023 at 12:18=E2=80=AFPM Gabrielle Wolfe wrote: > 10/16 > > GW > > Gabrielle Wolfe > * Please note my email has changed: * > gwolfe@thekey.com > +1-360-502-3020 > TheKey.com > [image: TheKey] > > > On Fri, Oct 27, 2023 at 11:28=E2=80=AFAM Alexa Graziani > wrote: > >> Can someone remind me what date Canada went onto FRAX after hours? I wan= t >> to make sure I have it in my notes correctly. Thanks! >> >> On Fri, Oct 27, 2023 at 11:20=E2=80=AFAM Megan Heinen wrote: >> >>> Yikes. >>> >>> On Fri, Oct 27, 2023 at 6:08=E2=80=AFAM Timothy Thomas = wrote: >>> >>>> Here's an example of the no office - have a listen to this call. >>>> >>>> @Gabrielle Wolfe Here's another coaching >>>> opportunity. Also the zip code reference is really throwing off the >>>> callers, they immediately know they're dealing with America. When will >>>> there be a solution to this? >>>> >>>> Thanks, >>>> Tim >>>> >>>> On Thu, Oct 26, 2023 at 4:38=E2=80=AFPM Megan Heinen >>>> wrote: >>>> >>>>> Hi team, >>>>> >>>>> Here >>>>> >>>>> are the latest Canada calls. Please take a look at the ones marked in= red. >>>>> Overall, not a ton missed, however I did notice that a lot were close= d and >>>>> say "No Office". I wonder what's going on there. Thank you! >>>>> >>>>> Megan >>>>> >>>>> >>>>> -- >>>>> Megan Heinen >>>>> Head of Consumer Marketing >>>>> * Please note my email has changed: * >>>>> mheinen@thekey.com >>>>> (650) 416-1526 Ext. 181526 >>>>> TheKey.com >>>>> [image: TheKey] >>>>> >>>> >>>> >>>> -- >>>> Tim Thomas >>>> Head of Canada Division >>>> *Please note my email has changed:* >>>> tt@TheKey.com >>>> (514) 591-9387 >>>> TheKey.ca >>>> [image: TheKey] >>>> >>> >> >> -- >> Alexa Graziani >> Senior Marketing Manager - Consumer Growth >> * Please note my email has changed: * >> agraziani@thekey.com >> (650) 416-1538 Ext. 181538 >> TheKey.com >> [image: TheKey] >> > --=20 Alexa Graziani Senior Marketing Manager - Consumer Growth * Please note my email has changed: * agraziani@thekey.com (650) 416-1538 Ext. 181538 TheKey.com [image: TheKey] --000000000000a261e90608b7a48c Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you! On Fri, Oct 27, 2023 at 12:18=E2=80=AFPM Gabriel= le Wolfe < gwolfe@thekey.com >= wrote: 10/16 GW Gabrielle Wolfe Please note my email has changed: gwolfe@thekey.com