--0000000000007715750608b78e61 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable 10/16 GW Gabrielle Wolfe * Please note my email has changed: * gwolfe@thekey.com +1-360-502-3020 TheKey.com [image: TheKey] On Fri, Oct 27, 2023 at 11:28=E2=80=AFAM Alexa Graziani wrote: > Can someone remind me what date Canada went onto FRAX after hours? I want > to make sure I have it in my notes correctly. Thanks! > > On Fri, Oct 27, 2023 at 11:20=E2=80=AFAM Megan Heinen wrote: > >> Yikes. >> >> On Fri, Oct 27, 2023 at 6:08=E2=80=AFAM Timothy Thomas w= rote: >> >>> Here's an example of the no office - have a listen to this call. >>> >>> @Gabrielle Wolfe Here's another coaching >>> opportunity. Also the zip code reference is really throwing off the >>> callers, they immediately know they're dealing with America. When will >>> there be a solution to this? >>> >>> Thanks, >>> Tim >>> >>> On Thu, Oct 26, 2023 at 4:38=E2=80=AFPM Megan Heinen wrote: >>> >>>> Hi team, >>>> >>>> Here >>>> >>>> are the latest Canada calls. Please take a look at the ones marked in = red. >>>> Overall, not a ton missed, however I did notice that a lot were closed= and >>>> say "No Office". I wonder what's going on there. Thank you! >>>> >>>> Megan >>>> >>>> >>>> -- >>>> Megan Heinen >>>> Head of Consumer Marketing >>>> * Please note my email has changed: * >>>> mheinen@thekey.com >>>> (650) 416-1526 Ext. 181526 >>>> TheKey.com >>>> [image: TheKey] >>>> >>> >>> >>> -- >>> Tim Thomas >>> Head of Canada Division >>> *Please note my email has changed:* >>> tt@TheKey.com >>> (514) 591-9387 >>> TheKey.ca >>> [image: TheKey] >>> >> > > -- > Alexa Graziani > Senior Marketing Manager - Consumer Growth > * Please note my email has changed: * > agraziani@thekey.com > (650) 416-1538 Ext. 181538 > TheKey.com > [image: TheKey] > --0000000000007715750608b78e61 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable 10/16 GW Gabrielle Wolfe Please note my email has changed: gwolfe@thekey.com +1-360-502-3020 TheKey.com <td style=3D"