--0000000000008fd0d1061ab4980e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Laszlo, I understand for audit purposes you need the receipts but currently I have no way of matching the receipts to the amounts on the credit card statement. The Brex card is maxed out as I can't keep up with the expenses for this market with this current setup. Please let me know how you want to receive receipts. Cheryl On Wed, Jun 12, 2024 at 1:48=E2=80=AFPM Laszlo Kovacs wrote: > Hi Cheryl, > > > > Happy you were able to add the additional expense line. Please keep us > posted if you run into this issue again. Regarding your other questions > below, please see responses in line. > > > > Thanks, > > > > *From:* Cheryl Cartwright > *Sent:* Wednesday, June 12, 2024 10:33 AM > *To:* Timothy Thomas ; Laszlo Kovacs laszlo.kovacs@thekey.com> > *Subject:* Re: Coupa > > > > For some reason now it just allowed me to add another expense line so > let's assume that error is not fixed. > > > > On Wed, Jun 12, 2024 at 12:29=E2=80=AFPM Cheryl Cartwright > wrote: > > Hi Timothy and Laszlo, > > > > Coupa is becoming a nightmare for our market considering the volume of > expenses we run through for every client. The Brex card is in USD and the > charges on Amazon or Instacart are in Canadian dollars making it very har= d > to match up. We will raise with Brex on our touchpoint call this Friday > to see if there is anything that can be done to make this easier. I also > have to screenshot 100 receipts out of Amazon to upload them. Coupa's > Amazon doesn't work for us because we ship to 100 different addresses in > any given month. Anotte =E2=80=93 Do you think any of this is tied to the= problem > Wilkie is working on for us? I really need my credit card paid off so we > can continue using it but at this rate it will take days even to submit i= t. We > can look at raising your spend threshold if needed. > > > > What is the best solution here? We are one of the only markets in Canada > with this issue because of the amount of orders. I know you need receipts > for everything but could I send you full screen shots of the orders in > Instacart and Amazon for your team to have rather than this process? Sorr= y > Cheryl, buy for proper audit support we need to follow this process. > > > > Additionally, I am not able to submit multiple expense lines on one > report. For some reason it kicks me out and makes me create a new expense > report for every line which seriously adds to the time needed to file a > report. > > > > Please let me know what possible solution there is. > > > > Cheryl > > --0000000000008fd0d1061ab4980e Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Laszlo, I understand for audit purpo= ses you need the receipts but currently I have no way of matching the recei= pts to the amounts on the credit card statement. The Brex card is maxed out= as I can't keep up with the expenses for this mar