--000000000000993634061ab4252c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Cheryl, Happy you were able to add the additional expense line. Please keep us posted if you run into this issue again. Regarding your other questions below, please see responses in line. Thanks, *From:* Cheryl Cartwright *Sent:* Wednesday, June 12, 2024 10:33 AM *To:* Timothy Thomas ; Laszlo Kovacs *Subject:* Re: Coupa For some reason now it just allowed me to add another expense line so let's assume that error is not fixed. On Wed, Jun 12, 2024 at 12:29=E2=80=AFPM Cheryl Cartwright wrote: Hi Timothy and Laszlo, Coupa is becoming a nightmare for our market considering the volume of expenses we run through for every client. The Brex card is in USD and the charges on Amazon or Instacart are in Canadian dollars making it very hard to match up. We will raise with Brex on our touchpoint call this Friday to see if there is anything that can be done to make this easier. I also have to screenshot 100 receipts out of Amazon to upload them. Coupa's Amazon doesn't work for us because we ship to 100 different addresses in any given month. Anotte =E2=80=93 Do you think any of this is tied to the problem Wil= kie is working on for us? I really need my credit card paid off so we can continue using it but at this rate it will take days even to submit it. We can look at raising your spend threshold if needed. What is the best solution here? We are one of the only markets in Canada with this issue because of the amount of orders. I know you need receipts for everything but could I send you full screen shots of the orders in Instacart and Amazon for your team to have rather than this process? Sorry Cheryl, buy for proper audit support we need to follow this process. Additionally, I am not able to submit multiple expense lines on one report. For some reason it kicks me out and makes me create a new expense report for every line which seriously adds to the time needed to file a report. Please let me know what possible solution there is. Cheryl --000000000000993634061ab4252c Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Cheryl, =C2=A0 Happy you were able to add the additiona= l expense line. Please keep us posted if you run into this issue again. Reg= arding your other questions below, please see responses in line. = =C2=A0 Thanks, =C2=A0 From: Cheryl Cartwright < ccartwright@thekey.com > Sent: Wednesday, June 12, 2024 10:33 AM To: Timothy Thomas &= lt; tt@thekey.com >; Laszlo Kovacs &l= t; laszlo.kovacs@thekey.com &= gt; Subject: Re: Coupa =C2= =A0 For some reason now it just allowed me t= o add another expense line so let's assume that error is not fixed.=C2= =A0 =C2=A0 <d