Everything is working!!
Thank you very much!
On Mon, Oct 27, 2025 at 3:55 PM Shibam Karmakar <itsupport@thekey.com>
wrote:
> Hi Joseph,
>
> Just checking in to confirm whether Zoom calling is now working as
> expected.
> If the issue has been resolved, that’s great! If not, please let us know
> so we can assist further.
>
>
> Thanks,
> *Shibam Karmakar *
> Service Desk Engineer
> Contact IT Support 24*7 @ (888)838-1955 | hca.freshdesk.com
> TheKey.com <https://www.thekey.com/>
> [image: TheKey] <https://homecareassistance.com/>
>
> We are Happy to Assist You!
>
> On Mon, 27 Oct at 12:44 PM , Sneha Kumari <itsupport@thekey.com> wrote:
> Hi JosephTaylor,
>
> Thanks for contacting the Key IT Help Desk.
>
> We would like to inform you that the phones are down due to the Zoom
> transfer. Our team is actively working to resolve this issue, and we will
> provide you with an update as soon as more information becomes available.
>
> We appreciate your patience and understanding during this process. If you
> have any questions or need further assistance, please don’t hesitate to
> reach out, we’re here to help.
>
> Thanks,
> Sneha Kumari
> Service Desk Engineer
> sneha.kumari@thekey.com
> Contact IT Support 24*7 @ (888)838-1955* |* hca.freshdesk.com
> TheKey.com <https://www.thekey.com/>
>
> On Mon, 27 Oct at 12:27 PM , TheKey Support <itsupport@thekey.com> wrote:
> The phones are down because of the Zoom transfer. I just placed a chat in
> our GM chat and will try to update as IT lets us know more.
>
> On Mon, Oct 27, 2025 at 9:21 AM Joey Taylor <joey.taylor@thekey.com>
> wrote:
>
>> Good Afternoon,
>>
>> The Montreal Office number is no longer in service (514-907-5065). Our
>> clients, caregivers, and new inquiries rely on this phone number to reach
>> us. Please resolve this as soon as possible.
>>
>> Thank you,
>>
>> Joey Taylor
>> *Directeur Général/**General Manager*
>> 514-907-5065
>> TheKey.ca <https://thekey.ca/>
>> [image: TheKey]
>>
>
>
> --
> *Audra N. Williams*
> Director, Divisional Operations | TheKey
> Mobile: 425.757.7027
>
> <http://www.thekey.com>
>
> 1273871:611100
>
--
Joey Taylor
*Directeur Général/**General Manager*
514-907-5065
TheKey.ca <https://thekey.ca/>
[image: TheKey]