----==_mimepart_68ffce4da034c_2052baddd879977fa Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Joseph,=C2=A0 Just checking in to confirm whether Zoom calling is = now working as expected.=C2=A0 If the issue has been resolved, that=E2=80= =99s great! If not, please let us know so we can assist further. Th= anks,=C2=A0 =E2=80=8BShibam Karmakar=C2=A0 Service Desk Engineer Co= ntact IT Support 24*7 @ (888)838-1955=C2=A0|=C2=A0hca.freshdesk.com TheK= ey.com =C2=A0 We are Happy to Assist You! =0D =0D On=0D Mon, 27 Oct at 12:44 PM=0D , Sneha Kumari wrote= :=0D =0D =0D Hi JosephTaylor,=C2=A0 =0D =0D Thanks for contacting the Key IT Help Desk. =0D =0D We would like to inform you that the phones are down due to the Zoom tra= nsfer. Our team is actively working to resolve this issue, and we will pr= ovide you with an update as soon as more information becomes available. =0D= =0D We appreciate your patience and understanding during this process. If yo= u have any questions or need further assistance, please don=E2=80=99t hes= itate to reach out, we=E2=80=99re here to help. =0D =0D Thanks,=C2=A0 =0D Sneha Kumari =0D =0D =0D Service Desk Engineer =0D sneha.kumari@thekey.com =0D =0D Contact IT Support 24*7 @ (888)838-1955=C2=A0|=C2=A0hca.freshdesk.com=0D =0D TheKey.com =0D =0D =0D =0D =0D On=0D Mon, 27 Oct at 12:27 PM=0D , TheKey Support wro= te:=0D The phones are down because of the=C2=A0Zoo= m transfer.=C2=A0 I just placed a chat in our GM chat and will try to upd= ate as IT lets us know more. =0D =0D =0D On Mon, Oct 27, 2025 at 9:21=E2=80=AFAM Joey Taylor wrote: =0D =0D =0D =0D Good Afternoon, The Montreal Office number is no longer in service (514= -907-5065). Our clients, caregivers, and new inquiries rely on this phone= number to reach us. Please resolve this as soon as possible.=C2=A0 Than= k you, =0D =0D Joey Taylor =0D Directeur G=C3=A9n=C3=A9ral/General Manager =0D 514-907-5065 =0D TheKey.ca=C2=A0=C2=A0 =0D =0D =0D =0D =0D =0D -- Audra N. Williams =0D =0D Director, Divisional Operations | TheKey=0D =0D Mobile: 425.757.7027=0D =0D =0D =0D =0D =0D ----==_mimepart_68ffce4da034c_2052baddd879977fa Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable =0D =0D =0D Hi Joseph,=C2=A0 =0D =0D Just checking in to confirm whether Zoom calling is now = working as expected.=C2=A0 =0D If the issue has been resolved, that=E2=80=99s great! If= not, please let us know so we can assist further. =0D =0D =0D Thanks,=C2=A0 =0D =E2=80=8B Shibam Karmakar=C2=A0 =0D =0D =0D =0D Service Desk Engineer =0D =0D Contact IT Support 24*7 @ (888)838-1955 =C2=A0| =C2=A0 hca.freshdesk.com =0D =0D TheKey.com =0D =0D =C2=A0 <img alt=3D"