--000000000000ff467c06142ce691 Content-Type: multipart/alternative; boundary="000000000000ff467b06142ce690" --000000000000ff467b06142ce690 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good morning, Montreal ClearCare is set to pay OT after 40 hours in a week. [image: image.png] Toronto ClearCare has no OT set under agency settings for billing or payroll. On Thu, Mar 21, 2024 at 1:42=E2=80=AFAM Sam Naffaa wrote: > Hi All, > This was based on the old policy we were using in Oakville and Waterloo. > We were paying overtime for hours above 176 hour in the four weeks. I was > adjusting this manually. Please see the below screenshot for your > reference. We have discussed this earlier many times. The decision was to > continue doing the same as before. Around two months back I was > informed to stop calculating the OT for Oakville and Waterloo. Hope this > helps. > [image: image.png] > Regards, > Sam Naffaa, CMA > 905.337.1288 > *Please note my email has changed:* > hcao.accounting@TheKey.com > > TheKey.com > [image: TheKey] > > > > > > > > On Thu, Mar 21, 2024 at 5:48=E2=80=AFAM Germaine Daniels germaine.daniels@thekey.com> wrote: > >> Hi Roxana the location is Oakville we need to review. >> >> Thanks >> >> >> Germaine DanielsPayroll Director >> germaine.daniels@thekey.com >> Phone: 562-380-3662 >> TheKey.com >> >> >> On Wed, Mar 20, 2024 at 6:18=E2=80=AFPM Germaine Daniels > germaine.daniels@thekey.com> wrote: >> >>> Hi Tim, >>> >>> I believe that is a good question for Clear Care support. Since the >>> payroll team does not audit ClearCare but extracts the hours and upload= s >>> into Ceridian. @Roxanna can you explain how the OT calculation is setup= for >>> this location. Is there an audit you can run to see who changed the hou= rs? >>> >>> Thanks, >>> >>> Germaine DanielsPayroll Director >>> germaine.daniels@thekey.com >>> Phone: 562-380-3662 >>> TheKey.com >>> >>> >>> On Wed, Mar 20, 2024 at 12:50=E2=80=AFPM Timothy Thomas = wrote: >>> >>>> What is the policy for this location in clearcare? >>>> >>>> >>>> Tim Thomas >>>> Head of Canada Division >>>> *Please note my email has changed:* >>>> tt@TheKey.com >>>> (514) 591-9387 >>>> TheKey.ca >>>> [image: TheKey] >>>> >>>> >>>> On Wed, Mar 20, 2024 at 3:40=E2=80=AFPM Irin Eva = wrote: >>>> >>>>> Hi Cheryl, >>>>> >>>>> Our payroll team doesn't know how to do booking edit in CC. It's an >>>>> automatic calculation. >>>>> >>>>> I think we need to check Clear Care why it's showing. >>>>> >>>>> Thanks, >>>>> Irin >>>>> >>>>> >>>>> >>>>> On Wed, Mar 20, 2024 at 3:32=E2=80=AFPM Cheryl Cartwright >>>> ccartwright@thekey.com> wrote: >>>>> >>>>>> I=E2=80=99m not sure it did Tim. It doesn=E2=80=99t make sense unles= s it was manually >>>>>> changed. >>>>>> >>>>>> On Wed, Mar 20, 2024 at 4:26=E2=80=AFPM Timothy Thomas wrote: >>>>>> >>>>>>> Agreed. The question is why did Clearcare flag this as OT >>>>>>> automatically? >>>>>>> >>>>>>> On Wed, Mar 20, 2024 at 3:19=E2=80=AF