This is a multipart message in MIME format. ------=_NextPart_000_0E90_01DAAA9A.4D2BC2D0 Content-Type: multipart/alternative; boundary="----=_NextPart_001_0E91_01DAAA9A.4D2BC2D0" ------=_NextPart_001_0E91_01DAAA9A.4D2BC2D0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Gerard =20 The aging you provided to Alyson had 9 past due invoices on them, with = due dates going back to March. They are loaded as such in NetSuite so = the client is past due but no more so than prior to the integration so I = want to ensure we=E2=80=99re not adjusting collection efforts as a = result. The client needs to pay the past due balance if we are going to = continue services, unless there is a justifiable reason. =20 There is no concept of NetTerms in ClearCare to my knowledge so the = invoices loaded with a Due Date that matches the Invoice Date, which is = really =E2=80=9Cdue upon receipt=E2=80=9D terms. In the event we = approved 30 day terms, she=E2=80=99s past due for all invoices sent 4/16 = and older. That alone comes to $16,989. =20 When do we expect payment for these? =20 Aging Provided: =20 =20 NetSuite: =20 Elizabeth Clark=20 Director =20 =20 From: Laszlo Kovacs =20 Sent: Monday, May 20, 2024 9:27 AM To: gerard.draetta@thekey.com; Elizabeth Clark Cc: Timothy Thomas ; Michelle Hudgins = Subject: RE: Alessandra Bitelli-Vancouver =20 Tim =E2=80=93 Do we want N30 or N60 on this account? =20 From: gerard.draetta@thekey.com = >=20 Sent: Monday, May 20, 2024 11:09 AM To: 'Laszlo Kovacs' >; eclark@thekey.com = =20 Cc: 'Timothy Thomas' >; 'Michelle = Hudgins' > Subject: FW: Alessandra Bitelli-Vancouver =20 Laszlo/Elizabeth, =20 The account of Alessandra Bitelli is seriously past due because of the = terms in NetSuite showing at N2. Now that it has migrated over to NS, = should I update the terms in the system to N60 based on the discussions = and approval contained within this email string? Please let me know if = you approve and I will make the adjustment.=20 Gerard ---------- Forwarded message --------- From: Timothy Thomas > Date: Mon, Aug 21, 2023 at 2:39=E2=80=AFPM Subject: Re: Alessandra Bitelli-Vancouver To: Ali Malik > Cc: Laszlo Kovacs >, Elizabeth Clark >, Michelle Hudgins = >, = Sumira Suthesan >, Gerard Draetta = > =20 The client Kerr was also inherited in Vancouver and has 30 day terms. To = my knowledge that is it.=20 =20 On Mon, Aug 21, 2023 at 1:18=E2=80=AFPM Ali Malik > wrote: Hey Las, =20 I can answer that question: =20 Most of our privatepay clients in Canada are on autopay , if they are = not on autopay, we have them setup on etransfer/bank transfer with net = terms immediate. We have very few clients we have made exceptions for = cheque payment/client payment terms, less than a handful in my = estimation. The facility/insurance payors are a different story, they = set their own terms for payment usually 45-60 days. =20 thanks, =20 On Mon, Aug 21, 2023 at 12:41=E2=80=AFPM Laszlo Kovacs = > wrote: Ah, understo