--Apple-Mail-2DF85FF5-F13B-4B72-BC78-88B9E065D9F2 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hi Keith, It's all in that Winnipeg IT document. I think I gave you permission for it j= ust before I left but if I'm mistaken, I can do that later this evening. Let= me know if you can't find it. It contains all Winnipeg IT related items.=20= Sent from my iPhone > On Jul 14, 2022, at 4:51 PM, Keith Moore wrote: >=20 > =EF=BB=BF > Hi Chuck,=20 > =E2=80=8BDo you know the account passphrase or PIN for the Shaw account? O= ur port request was rejected and I'll need to contact their Business Client S= ervice Coordination department to resolve the issue. >=20 >=20 >=20 > Thanks,=20 >=20 > Keith Moore >=20 >=20 > On Wed, 13 Jul at 9:46 AM , CharlesTerlesky wrote: > Hi Keith, >=20 > Winnipeg's phone (204) 489-6000 - now rings to the office so clients and c= aregivers can get through. After hours it will revert back to the two auto-a= ttendants for the time being.=20 >=20 > I spoke with Lindsey, and she said Gaberial La has access to the Winnipeg S= haw account. >=20 > I hope this helps, > Chuck >=20 >> On Tue, Jul 12, 2022 at 12:30 PM Keith Moore wrote= : >> Hi Chuck,=20 >>=20 >> That would be an issue with the forward from Shaw, they should be forward= ing 204-489-6000 to the temporary 8x8 number of 431-808-5352. >> I don't believe we're listed on the account as authorized contacts so som= eone from that office would need to contact Shaw to have the forward put bac= k in place until the port is complete. >>=20 >> I believe the forward was removed as Shaw was playing an auto-attendant a= s well before the call was being forwarded. I've forwarded you an email thre= ad regarding that. >> I've also requested an update on the port from 8x8 earlier and I'm awaiti= ng response from them. >>=20 >>=20 >> Thanks,=20 >>=20 >> Keith Moore >>=20 >>=20 >> On Tue, 12 Jul at 11:10 AM , CharlesTerlesky wrote: >> Hi Keith, >>=20 >> Currently, when calling 204-489-6000 the call gets transferred to extensi= on "1922" which is not in service. Thus anyone calling the main number 204-4= 89-6000 is not reaching anyone.=20 >>=20 >> Can we look at this asap - as no clients or caregivers can connect with t= he Winnipeg office. >>=20 >> Chuck >>=20 >>> On Tue, Jul 12, 2022 at 10:44 AM Timothy Thomas wrote: >>> We really need this done ASAP. Appreciate anything you can do to help. >>>=20 >>> Best >>> Tim >>>=20 >>>> On Tue, Jul 12, 2022 at 12:35 PM Keith Moore wro= te: >>>> Hi Dennis,=20 >>>>=20 >>>> We're still working with the losing carrier to get 204-489-6000 moved o= ver. >>>>=20 >>>>=20 >>>> Thanks,=20 >>>>=20 >>>> Keith Moore >>>>=20 >>>>=20 >>>=20 >>>=20 >>> --=20 >>>=20 >>> Timothy Thomas >>> Head of Canada Division >>> Home Care Assistance >>> Office: 514-907-5065 >>> Fax: 514-221-4265 >>> 4464 Ste Catherine West >>> Westmount, QC, H3Z1R7 >>> HomeCareAssistanceMontreal.ca >>> --- >>> Read Our Testimonials >>> We Are Hiring! >>>=20 >>>=20 >