----==_mimepart_62d081c03a49d_20c2aee91338d08938499e Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Chuck,=C2=A0 =E2=80=8BDo you know the account passphrase or PIN for t= he Shaw account? Our port request was rejected and I'll need to contact t= heir Business Client Service Coordination department to resolve the issue= . Thanks,=C2=A0 Keith Moore = = On Wed, 13 Jul at 9:46 AM , CharlesTerlesky wrote: = = Hi Keith, = = = Winnipeg's phone=C2=A0(204) 489-6000=C2=A0- now rings to the office so cl= ients and caregivers can get through. After hours it will revert back to = the two auto-attendants for the time being.=C2=A0 = = I spoke with=C2=A0Lindsey, and she said Gaberial La has access to the Wi= nnipeg Shaw account. = = I hope this helps, = Chuck = = = = = On Tue, Jul 12, 2022 at 12:30 PM Keith Moore wrot= e: = = = = = Hi Chuck,=C2=A0 = = That would be an issue with the forward from Shaw, they should be forwar= ding 204-489-6000 to the temporary 8x8 number of 431-808-5352. = I don't believe we're listed on the account as authorized contacts so so= meone from that office would need to contact Shaw to have the forward put= back in place until the port is complete. = = = = = I believe the forward was removed as Shaw was playing an auto-attendant = as well before the call was being forwarded. I've forwarded you an email = thread regarding that. = I've also requested an update on the port from 8x8 earlier and I'm await= ing response from them. = = = Thanks,=C2=A0 = = Keith Moore = = = = = = On Tue, 12 Jul at 11:10 AM , CharlesTerlesky wrote: = = Hi Keith, = = Currently, when calling 204-489-6000 the call gets transferred=C2=A0to e= xtension "1922" which is not in service. Thus anyone calling the main num= ber 204-489-6000 is not reaching anyone.=C2=A0 = = Can we look at this asap - as no clients or caregivers can connect with = the Winnipeg office. = = Chuck = = = = = On Tue, Jul 12, 2022 at 10:44 AM Timothy Thomas wrote: = = = We really need this done ASAP. Appreciate anything you can do to help. = = Best = Tim = = = On Tue, Jul 12, 2022 at 12:35 PM Keith Moore wrot= e: = = = = = Hi Dennis,=C2=A0 = = We're still working with the losing carrier to get 204-489-6000=C2=A0mov= ed over. = = = Thanks,=C2=A0 = = Keith Moore = = = = = = = = = = = -- = = = = Timothy Thomas = Head of Canada Division = Home Care Assistance = Office: 514-907-5065 Fax: 514-221-4265 = = = = = 4464 Ste Catherine West Westmount, QC, H3Z1R7 HomeCareAssistanceMontreal.= ca = --- = Read Our Testimonials = = = We Are Hiring! = = = = Champions of Longevity ----==_mimepart_62d081c03a49d_20c2aee91338d08938499e Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Chuck,=C2=A0 =E2=80=8BDo you know the account passphrase or PIN for t= he Shaw account? Our port request was rejected and I'll need to contact t= heir Business Client Service Coordination department to resolve the issue= . Thanks,=C2=A0 Keith Moore On Wed, 13 Jul