--000000000000c087af0613f1a937 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I assume they were auto-generated, but I will look into this and get back to you. On Fri, Mar 15, 2024 at 4:15=E2=80=AFPM Germaine Daniels wrote: > Hi Chuck, > > Can you also find out why the T4=E2=80=99s were created since we longer n= o longer > payroll with them and the account was closed? Do you know if we were > charged for this? If so we should request for a refund. > > Thanks > > Germaine DanielsPayroll Director > germaine.daniels@thekey.com > Phone: 562-380-3662 > TheKey.com > > > On Fri, Mar 15, 2024 at 3:03=E2=80=AFPM Chuck Terlesky > wrote: > >> Hi Irin, >> >> A request to Wagepoint has been made. >> >> Chuck >> >> On Fri, Mar 15, 2024 at 3:09=E2=80=AFPM Irin Eva w= rote: >> >>> Hi Chuck, >>> >>> We have received a few calls from Alberta employee's that they have 2 >>> T4's under our same company and I figured out that Wage Point also prod= uces >>> T4 for them that should not, because we already did YTD adj with Ceridi= an >>> and asked not to produce T4 with the previous payroll provider. >>> >>> Now we need to Cancel that T4 from CRA because it affects >>> employee's income. Employee's are screaming over that phone and they do= n't >>> like to listen because of tax season. We need to solve this problem asa= p. >>> >>> Could you pls reach out to the Wage Point and Cancel those T4. >>> >>> Thanks, >>> Irin >>> >>> >>> >>> >>> >>> -- >>> >>> Irin Nahar Eva, PCP, PLP (CPM) >>> >>> Payroll Supervisor >>> >>> *647-932-6409 * >>> >>> canadapayroll@thekey.com >>> >>> irin.eva@thekey.com >>> >>> [image: See the source image] >>> >> >> >> -- >> Chuck Terlesky B.A., CCPE >> General Manager >> Winnipeg and Calgary >> >> Calgary: 403-301-3777 >> Winnipeg: 204-489-6000 >> >> TheKey.ca >> >> [image: TheKey] >> >> --=20 Chuck Terlesky B.A., CCPE General Manager Winnipeg and Calgary Calgary: 403-301-3777 Winnipeg: 204-489-6000 TheKey.ca [image: TheKey] --000000000000c087af0613f1a937 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I a= ssume they were auto-generated, but I will look into this and get back to y= ou.=C2=A0 On Fri, Mar 15, 2024 at 4:15=E2=80=AFPM Germaine Daniels= < germaine.daniels@thekey= .com > wrote: Hi Chuck, Can you also find out why the T4=E2=80=99s were created since we = longer no longer payroll with them and the account was closed? Do you know = if we were charged for this? If so we should request for a refund. Thanks Germ= aine DanielsPayroll Director=C2=A0 germaine.daniels@thekey.com Phone: 562-3= 80-3662 TheKey.com On Fri, Mar 15, 2024= at 3:03=E2=80=AFPM Chuck Terlesky < cterlesky@thekey.com > wrote: Hi Irin, A request to Wagepoint has been made. Chuck On Fri, Mar 15, 2024 at = 3:09=E2=80=AFPM Irin Eva < irin.eva@thekey.com > wrote: Hi Chuck, We have received a few calls from Alberta employee's that they have= 2 T4's under our same company and I