Re: Urgent - Alberta Employee's Wage Point T4

--0000000000009ec82306141ba7e5 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Germanine, The account was not closed with Wagepoint, so they sent out the T4s. This is their response. *Troy Lutz* (Wagepoint Support) Mar 19, 2024, 1:49=E2=80=AFPM EDT Hi Chuck, We would be happy to assist you with amending your 2023 tax slips. Please note there is a fee of $10.00 per tax form amendment completed by Wagepoint. Upload a* CSV spreadsheet *to your account under Settings > Account Settings > Secure File Upload, including all the information below on the spreadsheet: - Employee's Full name and Employee ID ( to find the Employee ID go to Reports > More > T4 or RL1 files). - Place a column that indicates "Cancel" beside each employee. - A reason for the amendment. *****Please note* that due to high volumes, amendment requests can take Wagepoint up to *10 *business days to complete.**** Alternatively, you can amend forms directly with the government, please see the below CRA link on how to amend, CRA - https://www.canada.ca/en/revenue-agency/services/tax/businesses/topics/payr= oll/completing-filing-information-returns/t4-information-employers/t4-slip/= amending-cancelling-adding-replacing-t4-slips.html#mndng_slps Hope this helps. Please let me know if you need anything further. Thanks! Troy Troy Lutz Customer Support at Wagepoint support@wagepoint.com 1-877-757-2272 https://wagepoint.com/ SMB KIT link - https://bit.ly/47HZL2Q On Mon, Mar 18, 2024 at 10:15=E2=80=AFAM Chuck Terlesky wrote: > I assume they were auto-generated, but I will look into this and get back > to you. > > On Fri, Mar 15, 2024 at 4:15=E2=80=AFPM Germaine Daniels germaine.daniels@thekey.com> wrote: > >> Hi Chuck, >> >> Can you also find out why the T4=E2=80=99s were created since we longer = no longer >> payroll with them and the account was closed? Do you know if we were >> charged for this? If so we should request for a refund. >> >> Thanks >> >> Germaine DanielsPayroll Director >> germaine.daniels@thekey.com >> Phone: 562-380-3662 >> TheKey.com >> >> >> On Fri, Mar 15, 2024 at 3:03=E2=80=AFPM Chuck Terlesky >> wrote: >> >>> Hi Irin, >>> >>> A request to Wagepoint has been made. >>> >>> Chuck >>> >>> On Fri, Mar 15, 2024 at 3:09=E2=80=AFPM Irin Eva = wrote: >>> >>>> Hi Chuck, >>>> >>>> We have received a few calls from Alberta employee's that they have 2 >>>> T4's under our same company and I figured out that Wage Point also pro= duces >>>> T4 for them that should not, because we already did YTD adj with Cerid= ian >>>> and asked not to produce T4 with the previous payroll provider. >>>> >>>> Now we need to Cancel that T4 from CRA because it affects >>>> employee's income. Employee's are screaming over that phone and they d= on't >>>> like to listen because of tax season. We need to solve this problem as= ap. >>>> >>>> Could you pls reach out to the Wage Point and Cancel those T4. >>>> >>>> Thanks, >>>> Irin >>>> >>>> >>>> >>>> >>>> >>>> -- >>>>