--000000000000bc0c4605dfcb0db4 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I'm also very confused why Oakville and Waterloo are being lumped into Toronto and not just Ontario. It's a massive province and we should be separated the way other offices in the states are when they are located in the same State. We are not all Toronto. We are all Ontario. On Tue., May 24, 2022, 9:15 p.m. Cheryl Cartwright, wrote: > These are not our office. These are for Waterloo and Oakville but are > being marked as Toronto > > On Tue., May 24, 2022, 8:51 p.m. Timothy Thomas, wrote: > >> Can you please give some insight on the toronto scores? Thanks >> >> ---------- Forwarded message --------- >> From: Medallia Feedback >> Date: Tue, May 24, 2022 at 3:00 PM >> Subject: Weekly Caregiver Exceptions Report >> To: >> >> >> Based on feedback, client and caregiver feedback is separated into 2 >> separate reports. This caregiver exception report includes all detractor >> responses organized by division. >> >> Share individual responses by sending the response page URL. >> >> Email ahodges@thekey.com with any issues or questions. >> View My Dashboard >> >> >> Division Business Unit Field Responsedate Link to Response Main Score >> >> Canada >> Toronto >> 5/18/22 7:37 AM >> Go to Response >> >> 2 >> Reason for CG NPS Score >> Lack of consistency in the office .their is always a change new # never >> sure who to contact ,never get a respond back asap.when u need the hours= or >> place u need u don't get it.they give u diffrent hours then u wanted and >> farther places u can't take .wanting an 8 hour shift a day and getting l= ess >> Canada >> Toronto >> 5/23/22 1:07 PM >> Go to Response >> >> 1 >> Reason for CG NPS Score >> No enough shifts. >> Canada >> Toronto >> 5/23/22 8:43 AM >> Go to Response >> >> 6 >> Reason for CG NPS Score >> Lack of benefits. >> Canada >> Toronto >> 5/19/22 7:10 AM >> Go to Response >> >> 6 >> Canada >> Toronto >> 5/20/22 8:24 AM >> Go to Response >> >> 6 >> Reason for CG NPS Score >> Low income. >> Central >> Nebraska >> 5/20/22 6:48 PM >> Go to Response >> >> 2 >> Reason for CG NPS Score >> Not properly trained for clients. Not having a regular schedule >> Central >> San Antonio >> 5/21/22 8:04 AM >> Go to Response >> >> 5 >> Reason for CG NPS Score >> Maybe you have an easier time if you=E2=80=99re Hispanic. I=E2=80=99m go= ing to the FBI >> and report the malicious derailing. My crime is I=E2=80=99m born white. = My boss, >> GOD love her really , there=E2=80=99s a seat in heaven for her working s= o >> diligently trying to keep her office functioning properly and trying her >> best to provide lucrative scheduling. What=E2=80=99s going on is far bey= ond her >> realm of capability. I trust she=E2=80=99ll be like me and always aim fo= r >> excellence. I=E2=80=99m fighting to overcome hardships and the anger I d= on=E2=80=99t dare >> unleash? The sabotaged assignments really need looking into by authoriti=