Re: Re: Issue with Caregiver (Monika Jozsa)

--0000000000002a4926063698b556 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Let's do 2:30PM!! On Mon, Jun 2, 2025 at 11:31=E2=80=AFAM Kathryn Nester wrote: > Hi Joey, > > Are you and Carolyn available tomorrow for a call about this? I can do > 11:30am or between 2pm-3pm? > > > Thank you, > > Kathryn Nester > HR Business Support Team > > If you require immediate assistance, please contact the HR Service Center > at 1.888.874.8088 > > On Mon, Jun 2 11:18 AM , Joseph wrote: > Hey Kathryn, > > 2 questions to clarify: > 1. We do not want to put anything in writing or verbally with this client > as she is recording everything. Are we obliged to pay her 2 weeks as she > was terminated (for cause) without notice. Her client also cancelled care > with her so there was no work available for her. > 2. Is there an HR email we can pass her onto from a corporate standard as > our office is unable to assist her anymore with her questions/complaints. > > Thanks, > > On Fri, May 30, 2025 at 5:10=E2=80=AFPM Kathryn Nester > wrote: > >> Hi Carolyn, >> >> >> I just want to make sure I understand all of the facts of the situation >> that being said if you are feeling unsafe in the office please take the >> appropriate precautions. I cannot advise you on whether to contact the >> local authorities or not but support your decision to do so if needed, y= our >> safety is what is most important to the organization. >> >> >> Thank you, >> >> Kathryn Nester >> HR Business Support Team >> >> If you require immediate assistance, please contact the HR Service Cente= r >> at 1.888.874.8088 >> >> On Fri, May 30 3:09 PM , HR Business Support >> wrote: >> Hi Carolyn, >> >> Thank you for the information. What were the poor choice of words? >> Additionally can you clarify the exact reason for termination (example, >> insubordination, misconduct, violation of policy?) and do we have the >> incidents leading up to termination and following termination well >> documented? >> >> >> Thank you, >> >> Kathryn Nester >> HR Business Support Team >> >> If you require immediate assistance, please contact the HR Service Cente= r >> at 1.888.874.8088 >> >> On Fri, May 30 3:04 PM , Carolyn wrote: >> The aggression was in the form of tone of voice, rudeness and poor choic= e >> of words. >> There was no physical aggression however he was asked to remove himself >> from the conversation in every conversation we had with her and he refus= ed. >> >> They accused us of not knowing the law, she said we are the reason she i= s >> homeless, that we don't pay her enough, that we changed her salary >> without advising her, that we had her work too many days (which she agre= ed >> to), that we never issued a new contract when the tasks and hours change= s >> with the client. >> >> *Carolyn Daoust* >> >> Gestionnaire des Ressources Humaines/Employee Care Manager >> Ressources Humaines/Human Resources >> >> 514-907-5065 >> >> TheKey.ca >> >> [image: TheKey] >> >> >> >