----==_mimepart_683dc3d7e7868_341104c0407873c Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Joey, Are you and Carolyn available tomorrow for a call about thi= s? I can do 11:30am or between 2pm-3pm? Thank you, Kathryn Ne= ster HR Business Support Team If you require immediate assistance, = please contact the HR Service Center at 1.888.874.8088 = On Mon, Jun 2 11:18 AM , Joseph <joey.taylor@thekey.com> wrote: Hey Kathryn, 2 questions to clarify: 1. We do not want to put= anything in writing or verbally with this client as she is recording eve= rything. Are we obliged to pay her 2 weeks as she was terminated (for cau= se) without notice. Her client also cancelled care with her so there was = no work available for her. 2. Is there an HR email we can pass her onto f= rom a corporate standard as our office is unable to assist her anymore wi= th her questions/complaints. Thanks, = = = = = On Fri, May 30, 2025 at 5:10=E2=80=AFPM Kathryn Nester <hrconfidentia= l@thekey.com> wrote: = = = = = Hi Carolyn, = = = I just want to make sure I understand all of the facts of the situation = that being said if you are feeling unsafe in the office please take the a= ppropriate precautions. I cannot advise you on whether to contact the loc= al authorities or not but support your decision to do so if needed, your = safety is what is most important to the organization. = = = Thank you, = = Kathryn Nester = HR Business Support Team = = If you require immediate assistance, please contact the HR Service Cente= r at 1.888.874.8088 = = = On Fri, May 30 3:09 PM , HR Business Support <hrconfidential@thekey.com> wrote= : = Hi Carolyn, = = Thank you for the information. What were the poor choice of words? Addit= ionally can you clarify the exact reason for termination (example, insubo= rdination, misconduct, violation of policy?) and do we have the incidents= leading up to termination and following termination well documented? = = = Thank you, = = Kathryn Nester = HR Business Support Team = = If you require immediate assistance, please contact the HR Service Cente= r at 1.888.874.8088 = = = On Fri, May 30 3:04 PM , Carolyn <carolyn.daoust@thekey.com> wrote: = The aggression was in the form of tone of voice, rudeness and poor choic= e of words. = There was no physical aggression however he was asked to remove himself = from the conversation in every conversation we had with her and he refuse= d. = = They accused us of not knowing the law, she said we are the reason she i= s homeless, that we don't pay her enough, that we changed her salary = without advising her, that we had her work too many days (which she agree= d to), that we never issued a new contract when the tasks and hours chang= es with the client. = = = Carolyn Daoust = = Gestionnaire des Ressources Humaines/Employee Care Manager = Ressources Humaines/Human Resources 514-907-5065 = TheKey.ca = = = = = = = = = = = = = = = = = [#CASE-172319]:424188:fs