Re: Anne Kober Care - Accounting Errors

--000000000000bc3143060ccd7b25 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Last check received was ck #7. I think we're waiting on one or two more. On Mon, Dec 18, 2023 at 1:53=E2=80=AFPM Timothy Thomas wrot= e: > That's fair, thanks Sharon. > > Vashon can you confirm the last two checks have been accounted for? > > On Mon, Dec 18, 2023 at 1:34=E2=80=AFPM Sharon Speirs wrote: > >> Hi all >> I am happy to have the conversation with Joe and would just need the >> logistics of what is credited by us. There are cheques in the mail so I >> would need to answer if they have been received and what is being done w= ith >> them once received. I do feel that Joe would appreciate a conversation >> coming from someone higher than me since it has escalated so many times = but >> in the end I do have a relationship with him so I am happy to do that. >> I just need to fully understand the account to date >> Sharon >> >> On Mon, Dec 18, 2023 at 6:50=E2=80=AFAM Timothy Thomas w= rote: >> >>> @Sharon Speirs it's your call. I'm available to >>> speak with them if needed. >>> >>> On Mon, Dec 18, 2023 at 9:31=E2=80=AFAM Laszlo Kovacs >>> wrote: >>> >>>> Thanks for the note, Lisa. >>>> >>>> >>>> >>>> Tim/Dennis =E2=80=93 What do you want to do here? Best for the relatio= nship >>>> manager to communicate? I think Legal could draw up a release and then= it >>>> could be conveyed/explained by whoever in the field is the closest to = the >>>> customer. Also willing to have the comm come from the OTC team. Your c= all. >>>> >>>> >>>> >>>> Best, >>>> >>>> >>>> >>>> *From:* lisa.barker@thekey.com >>>> *Sent:* Monday, December 18, 2023 8:17 AM >>>> *To:* 'Laszlo Kovacs' ; 'Timothy Thomas' >>> tt@thekey.com>; 'Sharon Speirs' >>>> *Cc:* 'Dennis Fancy' ; 'Vanja Bezdrob' >>> vanja.bezdrob@thekey.com>; 'Vashon Palloo' >>>> *Subject:* RE: Anne Kober Care - Accounting Errors >>>> >>>> >>>> >>>> Good Morning Everyone, >>>> >>>> >>>> >>>> Who will communicate this to the client=E2=80=99s family. Laszlo you m= entioned >>>> something about having legal communicate with them. Should I? I want t= o >>>> make sure we handle this correctly, so this issue is resolved complete= ly. >>>> >>>> >>>> >>>> Thank you, >>>> >>>> >>>> >>>> >>>> >>>> *Lisa Barker* >>>> >>>> Manager, Accounts Receivable >>>> >>>> lisa.barker@thekey.com >>>> >>>> [image: Image removed by sender. TheKey] >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> *From:* Laszlo Kovacs >>>> *Sent:* Friday, December 15, 2023 3:18 PM >>>> *To:* Timothy Thomas ; Sharon Speirs >>> > >>>> *Cc:* Lisa Barker ; Dennis Fancy >>> dfancy@thekey.com>; Vanja Bezdrob ; Vashon >>>> Palloo >>>> *Subject:* RE: Anne Kober Care - Accounting Errors >>>> >>>> >>>> >>>> Sorry for the delayed response, Tim. Yes, ready to proceed with waiver >>>> of the remaining balance. Given our inability to proof out the balance >>>> entirely, there could be some margin of error in there, but I=E2=80=99= m comfortable >