--00000000000059abb0060ccd9ea1 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Can I just let Joe know that we are calling the account free and clear once the 4 cheques are cashed and applied? My concern is that in the email that the daughter Sarah wrote she said NOT to cash any cheques so I don't want to assume we can apply them if that will have legal implications Sharon On Mon, Dec 18, 2023 at 11:09=E2=80=AFAM Vashon Palloo wrote: > Last check received was ck #7. I think we're waiting on one or two more. > > On Mon, Dec 18, 2023 at 1:53=E2=80=AFPM Timothy Thomas wr= ote: > >> That's fair, thanks Sharon. >> >> Vashon can you confirm the last two checks have been accounted for? >> >> On Mon, Dec 18, 2023 at 1:34=E2=80=AFPM Sharon Speirs wrote: >> >>> Hi all >>> I am happy to have the conversation with Joe and would just need the >>> logistics of what is credited by us. There are cheques in the mail so I >>> would need to answer if they have been received and what is being done = with >>> them once received. I do feel that Joe would appreciate a conversation >>> coming from someone higher than me since it has escalated so many times= but >>> in the end I do have a relationship with him so I am happy to do that. >>> I just need to fully understand the account to date >>> Sharon >>> >>> On Mon, Dec 18, 2023 at 6:50=E2=80=AFAM Timothy Thomas = wrote: >>> >>>> @Sharon Speirs it's your call. I'm available to >>>> speak with them if needed. >>>> >>>> On Mon, Dec 18, 2023 at 9:31=E2=80=AFAM Laszlo Kovacs >>>> wrote: >>>> >>>>> Thanks for the note, Lisa. >>>>> >>>>> >>>>> >>>>> Tim/Dennis =E2=80=93 What do you want to do here? Best for the relati= onship >>>>> manager to communicate? I think Legal could draw up a release and the= n it >>>>> could be conveyed/explained by whoever in the field is the closest to= the >>>>> customer. Also willing to have the comm come from the OTC team. Your = call. >>>>> >>>>> >>>>> >>>>> Best, >>>>> >>>>> >>>>> >>>>> *From:* lisa.barker@thekey.com >>>>> *Sent:* Monday, December 18, 2023 8:17 AM >>>>> *To:* 'Laszlo Kovacs' ; 'Timothy Thomas' >>>> tt@thekey.com>; 'Sharon Speirs' >>>>> *Cc:* 'Dennis Fancy' ; 'Vanja Bezdrob' >>>> vanja.bezdrob@thekey.com>; 'Vashon Palloo' >>>>> *Subject:* RE: Anne Kober Care - Accounting Errors >>>>> >>>>> >>>>> >>>>> Good Morning Everyone, >>>>> >>>>> >>>>> >>>>> Who will communicate this to the client=E2=80=99s family. Laszlo you = mentioned >>>>> something about having legal communicate with them. Should I? I want = to >>>>> make sure we handle this correctly, so this issue is resolved complet= ely. >>>>> >>>>> >>>>> >>>>> Thank you, >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> *Lisa Barker* >>>>> >>>>> Manager, Accounts Receivable >>>>> >>>>> lisa.barker@thekey.com >>>>> >>>>> [image: Image removed by sender. TheKey] >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> *From:* Laszlo Kovacs >>>>> *Sent:* Friday, December 15, 2023 3:18 PM >>>>> *To: