--000000000000449c13062294350b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks, Aileen! I believe that we want it sent to only our English speaking clients in Montreal. Is this a possibility? Audra Williams Director, Divisional Operations (425) 757-7027 TheKey.com [image: TheKey] On Fri, Sep 20, 2024 at 2:29=E2=80=AFPM Aileen Ruffin = wrote: > Hi Tim, > > Thank you for reminding of the request to activate Montreal Medallia > surveys. Confirming initially when we explored - there was interest in > creating surveys in French which was the primary reason to put the projec= t > on hold due to our limited resources and capabilities. > > You verbally approved surveys to be sent in English to Montreal clients -= - > kindly requesting to acknowledge that approval on email trail. > > Lastly, if you can confirm the start date of surveys - either to begin no= w > or by xx/xx date. > > @Monica Johnston and I communicated and was > included in email to take it from there to adjust the settings on the > backend for Montreal clients and caregivers to begin receiving surveys. > > Best, > Aileen > > -- > Aileen Ruffin > Head of Service Quality > Please note my email has changed: > aruffin@thekey.com > Direct: (408) 669-5645 > TheKey.com > [image: TheKey] > --000000000000449c13062294350b Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks, Aileen! I believe that we want it sent to only our English speaking clien= ts in Montreal.=C2=A0 Is= this a possibility? Audra Williams Director, Divisional Operations (425) 757-7027 = TheKey.com On Fri, Sep 20, 2024 at 2:29=E2=80=AFPM Aileen Ruffin < aruffin@thekey.com > wrote: = Hi Tim, Thank you for reminding of the request to activate Mont= real Medallia surveys. Confirming initially when we explored - there was in= terest in creating surveys in French which was the primary reason to put th= e project on hold due to our limited resources and capabilities. <div = class=3D"gmail_default" style=3D"font-family:arial,helvetica,sans-serif;fon= t-size:small;color: