--000000000000e02ddf05ea520607 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks for trouble shooting this On Wed, Oct 5, 2022 at 6:30 PM Shawntel Sousa wrote: > Hi all, > > Chandani and I were familiarizing ourselves with the new app today while > assisting a new hire. > > We noted that the new app does not register the clock in and outs with > clear care, therefore, many people are missing clocking in and outs even > though they have clocked out on their end. The app also doesn=E2=80=99t g= ive the > caregivers the ability to accept their shifts, nor do the shifts register > to the new app unless we have confirmed the shift for them in clear care. > > Not too sure who to send this too, so I=E2=80=99ve included you all as an= fyi and > I=E2=80=99m sure Tim will have more guidance. > -- > *Shawntel Sousa, LPN* > > > *Lead Client Care ManagerCalgary Office: *403-301-3777 > *Winnipeg Office: *204-489-6000 > *Direct Number:* 403-305-6588 > [image: TheKey] > *Please note my email has changed:* > *ssousa@thekey.com * > > > > --=20 Brian Boxall Client Success Manager Home Care Assistance of Winnipeg, MB Office: (204) 489-6000 10B-1700 Corydon Avenue Home Care | Winnipeg, MB (homecareassistancewinnipeg.ca) Join Our Newsletter Champions of Longevity --000000000000e02ddf05ea520607 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks for trouble=C2=A0shooting this On Wed, Oct 5, 2022 = at 6:30 PM Shawntel Sousa < ssousa@t= hekey.com > wrote: Hi all, Chandani an= d I were familiarizing ourselves with the new app today while assisting a n= ew hire.=C2=A0 We noted = that the new app does not register the clock in and outs with clear care, t= herefore, many people are missing clocking in and outs even though they hav= e clocked out on their end. The app also doesn=E2=80=99t give the caregiver= s the ability to accept their shifts, nor do the shifts register to the new= app unless we have confirmed the shift for them in clear care.=C2=A0 = Not too sure who to send this= too, so I=E2=80=99ve included you all as an fyi and I=E2=80=99m sure Tim w= ill have more guidance.=C2=A0 -- Shawntel Sousa, LPN Lead = Client Care Manager Calgary Office: 403-301-3777 Winnipeg = Office: 204-489-6000 Direct Number: 403-305-6588 Please note my email has changed: ssousa@thekey.com -- <div dir=3D