Re: Detractor Alert: Alessandra Bitelli | 1000000000023361

From
Keri Thrush <kthrush@thekey.com>
To
Cheryl Cartwright <ccartwright@thekey.com>
CC
Loving Home Care <aruffin@thekey.com>, Timothy Thomas <tt@thekey.com>, Angie Markwell <angie.markwell@thekey.com>
Date
Mon, 8 May 2023 12:52:39 -0700
Folder
INBOX
--000000000000ce337405fb33fbab Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi, Cheryl! Passing off the detractor below in order to initiate next steps and contacting the POC directly. Thank you! On Mon, May 8, 2023 at 10:59=E2=80=AFAM Medallia = wrote: > Client Name: Alessandra Bitelli > > CC ID: 1000000000023361 > > Primary Contact: Alessandro Bitelli > > PC Contact Info: a.bitelli58@gmail.com / +6043417750 > > Survey Delivery: Email > > Division: Canada > > Business Unit: Vancouver > > Tenure: More Than 52 Weeks > > Actual Customer Segment: Elephant > > Stated Customer Segment: > > Survey: Relationship 2 > > Main Score: 6 > > Comments: Caring, attentive and dedicated Caring, attentive and dedicated > she attended my mother for only one month, but was very nice and fit in > very well with her poor communication on cost of service > > Please click here to see the full survey response and learn more about th= e > client: https://hca.medallia.com/hca/respInvForm.do?surveyid=3D243954 > --000000000000ce337405fb33fbab Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi, Cheryl! Passing off the detractor belo= w in order to initiate=C2=A0next steps and contacting the POC directly. Tha= nk you! On Mon, May 8, 2023 at 10:59=E2=80=AFAM Medallia &lt; noreply@app.medallia.com &gt; wrote: Client Name: Al= essandra Bitelli CC ID: 1000000000023361 Primary Contact: Aless= andro Bitelli PC Contact Info: a.bitelli58@gmail.com / +6043417750 Survey= Delivery: Email =20 Division: Canada Business Unit: Vancouver Tenure: More= Than 52 Weeks Actual Customer Segment: Elephant Stated Custo= mer Segment: Survey: Relationship 2 Main Score: 6 C= omments: Caring, attentive and dedicated Caring, attentive and dedicated she attended my mother for only one month, but was very nice and fit in ver= y well with her poor communication on cost of service Please click here to see the full survey response and learn more ab= out the client: https://hca.medallia.com/hca/respInvForm.d= o?surveyid=3D243954 --000000000000ce337405fb33fbab--

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