--0000000000004ebd2806300064e6 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi there! I just spoke to our point of contact. She is going to get this updated for us today. On Mon, Mar 10, 2025 at 12:02=E2=80=AFPM Ariyan Green wrote: > Good afternoon Sarah, > > I am following up on Jeannie's email for an updated payment method. This > client currently has a past due balance of $6,880.00 due to a failed > payment with an invalid account number. We would appreciate any updates y= ou > can provide at this time. Thank you. > > Kind Regards, > *Ariyan Green* > Finance Onboarding Analyst| TheKey > Mobile: 855.205.8007 > > > > > > > On Mon, 3 Mar at 4:19 PM , Jeannie Ortiz > wrote: > Hi Sarah, > > I noticed that a payment was added to Versapay on 03/01; however, it has > been declined due to an invalid routing number. Could we please obtain > updated information to resolve this issue? > > Thank You, > Jeannie Ortiz > Finance Onboarding & Experience Manager > jeannie.ortiz@thekey.com > Phone: 866-226-1702|Fax: 813-693-5625 |Email: ltci@thekey.com > > > On Wed, 19 Feb at 11:41 AM , Sarah Tenny wrote: > Hello, Kelly did not send me the document. She shared that she updated > everything in VersaPay. > > Sarah Tenny > Client Success Manager > sarah.tenny@thekey.com > Mobile: (314) 718-6255 > Office: (314) 863-8989 > TheKey.com > *We value your feedback. Please leave us a Google review > * > > > > On Tue, Feb 18, 2025 at 4:24=E2=80=AFPM Ariyan Green > wrote: > >> Hi Sarah, >> >> I am writing to follow up on the requested documents for our client Jo >> Hellinger. Can any updates be provided at this time? >> >> Kind Regards, >> Ariyan Green >> Finance Onboarding Analyst >> Email: ltci@thekey.com >> Ph: 855-205-8007 >> Fax: 813-693-5625 >> >> >> >> On Thu, 13 Feb at 10:23 AM , Emily Swackhamer > emily.swackhamer@thekey.com> wrote: >> Good morning, >> >> I am looping in my CSM, Sarah to help obtain this. We will keep you >> update with our progress. >> >> Thank you! >> >> Emily >> >> >> > 1056107:611100 > --=20 Sarah Tenny Client Success Manager sarah.tenny@thekey.com Mobile: (314) 718-6255 Office: (314) 863-8989 TheKey.com *We value your feedback. Please leave us a Google review * --0000000000004ebd2806300064e6 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi there! I just spoke to our point of contact. She is goi= ng to get this updated for us today.=C2=A0 On Mon, Mar= 10, 2025 at 12:02=E2=80=AFPM Ariyan Green < clientservice@thekey.com > wrote: Good afternoon Sarah, I am following up on Jean= nie's email for an updated payment method. This client currently has a = past due balance of $6,880.00 due to a failed payment with an invalid accou= nt number. We would appreciate any updates you can provide at this time. Th= ank you.=C2=A0 Kind Regards,=C2=A0 Ariyan Green Finance Onboarding Analyst|=C2=A0 TheKey <div style=3D"line-height:1.38;margin-top:0pt;margin-