--000000000000d7fc3c0614a804ea Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable The value was calculated by insurance and legal upon understanding from Celine that their most expensive item is $6000. We don=E2=80=99t have any r= eceipts or proof of purchase and so half that amount was extended. On Wed, Mar 27, 2024 at 2:46=E2=80=AFPM Jan Chaplin wr= ote: > How did you calculate that value? > > Sent from my iPhone > > > On Mar 27, 2024, at 18:41, Cheryl Cartwright > wrote: > > > > =EF=BB=BF > > Good Afternoon Janet, > > > > After reviewing your unique situation with our Senior Management team, > our legal representatives, the manufacturer Celine and our insurance > company, we are able to offer you $3000.00 CAN off your final invoice. > Celine does not have any merchandise in their current collection over > $6000.00 and without a receipt for the coat, our offer represents the > maximum we are able to extend. > > > > Should you accept this offer, our billing team will adjust the final > invoice and resend it to you. Otherwise our legal and collections team wi= ll > need to take over from our ops team. > > > > Please let me know if you have any questions about this. > > > > Cheryl Cartwright > > --000000000000d7fc3c0614a804ea Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable The value was calculated by insurance and legal upon unde= rstanding from Celine that their most expensive item is $6000. We don=E2=80= =99t have any receipts or proof of purchase and so half that amount was ext= ended.=C2=A0 On Wed, Mar 27, 2024 at 2:46=E2=80=AFPM Jan Chaplin < jchaplin@pelage.ca > wrote: How did you calculate that value? Sent from my iPhone > On Mar 27, 2024, at 18:41, Cheryl Cartwright < ccartwright@thekey.com > wrote= : > > =EF=BB=BF > Good Afternoon Janet, > > After reviewing your unique situation with our Senior Management team,= our legal representatives, the manufacturer Celine and our insurance compa= ny, we are able to offer you $3000.00 CAN off your final invoice. Celine do= es not have any merchandise in their current collection over $6000.00 and w= ithout a receipt for the coat, our offer represents the maximum we are able= to extend. > > Should you accept this offer, our billing team will adjust the final i= nvoice and resend it to you. Otherwise our legal and collections team will = need to take over from our ops team. > > Please let me know if you have any questions about this. > > Cheryl Cartwright --000000000000d7fc3c0614a804ea--