--000000000000843ed005d70f1ed3 Content-Type: text/plain; charset="UTF-8" Good Afternoon Everyone, It appears the services were suspended due to a payment issue. I have now updated the payment information and everything should be resolved now. Sorry for all the hassle, Cheryl On Wed, Feb 2, 2022 at 3:12 PM Steve Darley wrote: > Hi Gabe, > > Audra suggested we reach out to you as a matter of urgency. > > Please see below - neither Cheryl or I have access to Rogers online any > longer to try and rectify whatever problems there are. At the moment the > Toronto office has no phone service at all. > > I can be reached on my cell at 647-898-8134 or Cheryl on 416-3357-4584 > > Many thanks > > Steve > > > > ---------- Forwarded message --------- > From: Cheryl Cartwright > Date: Wed, Feb 2, 2022 at 2:49 PM > Subject: Urgent - phone system down > To: , Audra Williams audraw@homecareassistance.com>, Timothy Thomas , > Steve Darley > > > Good afternoon, > > Our office line is down and we are not sure why. According to our accounts > we are up to date on payments but we can not make or receive calls. We are > no longer admins on the Roger's account as Corporate took it over. > > Can we look into this right away so we don't lose business? > > Thanks, > > Cheryl > -- *Cheryl Cartwright * | Director of Care *Home Care Assistance* 355 Eglinton Ave. W | Toronto, ON M5N 1A3 Phone: 416-488-8777 ccartwright@homecareassistance.com www.torontohomecareassistance.ca *Changing the Way the World Ages* --000000000000843ed005d70f1ed3 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Afternoon Everyone, It appears the= services were suspended due to a payment issue. I have now updated the pay= ment information and everything should be resolved now.=C2=A0 Sorry for all the hassle, Cheryl = = On Wed, Feb 2, 2022 at 3:12 PM Steve Darley < sdarley@homecareassistance.com > wrote: Hi Ga= be, Audra suggested we reach out to you as a matter of u= rgency. Please see below - neither Cheryl or I hav= e access to Rogers online any longer to try and rectify whatever problems t= here are. At the moment the Toronto office has no phone service at all. I can be reached on my cell at 647-898-8134 or Cheryl= on 416-3357-4584 Many thanks = Steve=C2=A0 ---------- Forwarded message ------= --- From: Cheryl Cartwri= ght < ccartwright@homecareassistance.com >= Date: Wed, Feb 2, 2022 at 2:49 PM Subject: Urgent - phone sys= tem down To: < itsupport@homecareassistance.com >, Audra Williams &l= t; audraw= @homecareassistance.com >, Timothy Thomas < tt@homecareassistance.com >, = Steve Darley < sdarley@homecareassistance.com > Good=C2=A0afternoon, Our office line is down and we are not sure why. According to our account= s we are up to date on payments but we can not make or receive calls. We ar= e no longer admins on the Roger's account as Corporate took it over.=C2= =A0 Can we look into thi= s right away so we don't lose b