--0000000000002c42e905d70f2691 Content-Type: text/plain; charset="UTF-8" I'm so glad that it is resolved!! Best, On Wed, Feb 2, 2022 at 12:47 PM Cheryl Cartwright wrote: > Good Afternoon Everyone, > > It appears the services were suspended due to a payment issue. I have now > updated the payment information and everything should be resolved now. > > Sorry for all the hassle, > > Cheryl > > On Wed, Feb 2, 2022 at 3:12 PM Steve Darley sdarley@homecareassistance.com> wrote: > >> Hi Gabe, >> >> Audra suggested we reach out to you as a matter of urgency. >> >> Please see below - neither Cheryl or I have access to Rogers online any >> longer to try and rectify whatever problems there are. At the moment the >> Toronto office has no phone service at all. >> >> I can be reached on my cell at 647-898-8134 or Cheryl on 416-3357-4584 >> >> Many thanks >> >> Steve >> >> >> >> ---------- Forwarded message --------- >> From: Cheryl Cartwright >> Date: Wed, Feb 2, 2022 at 2:49 PM >> Subject: Urgent - phone system down >> To: , Audra Williams > audraw@homecareassistance.com>, Timothy Thomas , >> Steve Darley >> >> >> Good afternoon, >> >> Our office line is down and we are not sure why. According to our >> accounts we are up to date on payments but we can not make or receive >> calls. We are no longer admins on the Roger's account as Corporate took it >> over. >> >> Can we look into this right away so we don't lose business? >> >> Thanks, >> >> Cheryl >> > > > -- > *Cheryl Cartwright * | Director of Care > > *Home Care Assistance* > 355 Eglinton Ave. W | Toronto, ON M5N 1A3 > Phone: 416-488-8777 > ccartwright@homecareassistance.com > www.torontohomecareassistance.ca > > > > > *Changing the Way the World Ages* > > -- *Audra N. Williams BHA, LPN* *Director of Business Support*Home Care Assistance Direct: 425-757-7027 1025 108th Ave. NE Bellevue, WA 98004 homecareassistance.com --- Read Our Testimonials Join Our Newsletter We Are Hiring! *Champions of Aging Well*[image: image.png] --0000000000002c42e905d70f2691 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I'm so glad that it is=C2=A0resolved!! Best, O= n Wed, Feb 2, 2022 at 12:47 PM Cheryl Cartwright < ccartwright@homecareassistance.com > = wrote: Good Afternoon Everyone, It appears the service= s were suspended due to a payment issue. I have now updated the payment inf= ormation and everything should be resolved now.=C2=A0 Sorry for all the hassle, Cheryl On Wed, = Feb 2, 2022 at 3:12 PM Steve Darley < sdarley@homecareassistance.com > wro= te: Hi Gabe, Audra suggested we reach out to you as a m= atter of urgency. Please see below - neither Chery= l or I have access to Rogers online any longer to try and rectify whatever = problems there are. At the moment the Toronto office has no phone service a= t all. I can be reached on my cell at 647-898-8134= or Cheryl on 416-3357-4584 Many thanks = Steve=C2=A0 ---------- Forwarded mess= age --------- From: C