--000000000000e194230604b207f7 Content-Type: multipart/alternative; boundary="000000000000e194220604b207f6" --000000000000e194220604b207f6 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, I just wanted to inform you that this issue with Ana has been resolved. I communicated to her yesterday that she will be receiving a refund on the 9/22 paycheck. She is satisfied with the resolution. Thank you for your patience as this took a little longer than I expected. Maria Cobb *Sr. Manager, Benefits* maria.cobb@thekey.com TheKey.com [image: TheKey] On Wed, Aug 16, 2023 at 11:26=E2=80=AFAM Maria Cobb = wrote: > Hi Tim, > I will send it to our broker and I will let you know if he has any > questions. > > Thank you, > > > Maria Cobb > *Sr. Manager, Benefits* > maria.cobb@thekey.com > > TheKey.com > [image: TheKey] > > > On Wed, Aug 16, 2023 at 11:25=E2=80=AFAM Timothy Thomas w= rote: > >> Hi Maria, >> >> Ana's completed form is attached. Please advise on next steps. >> >> Thanks! >> >> ---------- Forwarded message --------- >> From: Anamarija Novak >> Date: Wed, Aug 16, 2023 at 11:57=E2=80=AFAM >> Subject: Re: Fwd: Assistance with RBC insurance >> To: Timothy Thomas >> >> >> Hi Timothy, >> >> I've completed the form, please see attached. >> >> Sincerely >> >> On Fri, Aug 11, 2023 at 3:32=E2=80=AFPM Timothy Thomas w= rote: >> >>> Please fill out the attached form for your benefits change. >>> >>> Thanks >>> >>> ---------- Forwarded message --------- >>> From: Maria Cobb >>> Date: Fri, Aug 11, 2023 at 11:22=E2=80=AFAM >>> Subject: Re: Fwd: Assistance with RBC insurance >>> To: Timothy Thomas , Andrew Taylor >> andrew.taylor@thekey.com> >>> >>> >>> Hi Tim, >>> I just received the form for Ana. Our broker has made the comments >>> below: >>> >>> >>> [image: image.png] >>> Let me know if you have any questions. >>> Thank you, >>> >>> *Maria Cobb* >>> *Sr. Manager, Benefits* >>> maria.cobb@thekey.com >>> >>> TheKey.com >>> [image: TheKey] >>> >>> >>> On Fri, Aug 4, 2023 at 9:34=E2=80=AFAM Timothy Thomas w= rote: >>> >>>> Sounds good, thank you. >>>> >>>> On Fri, Aug 4, 2023 at 12:22 PM Maria Cobb >>>> wrote: >>>> >>>>> Hi Tim, >>>>> I found out that I will receive a form from our current broker in >>>>> Canada early next week for Ana to fill out. I will email it to you a= s soon >>>>> as possible. Once Ana completes the form, send it back to me and I w= ill >>>>> move to the next step. >>>>> >>>>> Thank you for bringing this to my attention. >>>>> >>>>> >>>>> >>>>> Maria Cobb >>>>> *Sr. Manager, Benefits* >>>>> maria.cobb@thekey.com >>>>> >>>>> TheKey.com >>>>> [image: TheKey] >>>>> >>>>> >>>>> On Thu, Aug 3, 2023 at 12:38=E2=80=AFPM Timothy Thomas wrote: >>>>> >>>>>> Hi Maria, >>>>>> >>>>>> I hope you're doing well. I've send this message in the the HR >>>>>> Service center but have not had a response for some time. >>>>>> >>>>>> We have an employee Ana Novack who would like to be removed from the >>>>>> Canadian benef