--0000000000006eb4a705ea520749 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Chuck! On Wed, Oct 5, 2022 at 5:34 PM Charles Terlesky wrote: > I already have a ticket with the development team about this issue - > please stay tuned. > > Chuck > > On Wed, Oct 5, 2022 at 5:30 PM Shawntel Sousa wrote: > >> Hi all, >> >> Chandani and I were familiarizing ourselves with the new app today while >> assisting a new hire. >> >> We noted that the new app does not register the clock in and outs with >> clear care, therefore, many people are missing clocking in and outs even >> though they have clocked out on their end. The app also doesn=E2=80=99t = give the >> caregivers the ability to accept their shifts, nor do the shifts registe= r >> to the new app unless we have confirmed the shift for them in clear care= . >> >> Not too sure who to send this too, so I=E2=80=99ve included you all as a= n fyi and >> I=E2=80=99m sure Tim will have more guidance. >> -- >> *Shawntel Sousa, LPN* >> >> >> *Lead Client Care ManagerCalgary Office: *403-301-3777 >> *Winnipeg Office: *204-489-6000 >> *Direct Number:* 403-305-6588 >> [image: TheKey] >> *Please note my email has changed:* >> *ssousa@thekey.com * >> >> >> >> -- > Chuck Terlesky B.A., CCPE > General Manager > Home Care Assistance Calgary > Home Care Assistance Winnipeg > Office Calgary: 403-301-3777 > Office Winnipeg: 204-489-6000 > 37 Richard Way SW, Unit 305 > > Calgary, AB. T3E 7M8 > > > HomeCareAssistanceCalgary.ca > HCAWinnipeg.ca > Click Here For Information > --- > Read Our Testimonials > Join Our Newsletter > > We Are Hiring! > > Champions of Longevity > --=20 *Shawntel Sousa, LPN* *Lead Client Care ManagerCalgary Office: *403-301-3777 *Winnipeg Office: *204-489-6000 *Direct Number:* 403-305-6588 [image: TheKey] *Please note my email has changed:* *ssousa@thekey.com * --0000000000006eb4a705ea520749 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Chuck!=C2=A0 On Wed, Oct 5, 2022 at 5:34 PM Ch= arles Terlesky < cter= lesky@homecareassistance.com > wrote: I already have a ticket with the development team about this i= ssue - please stay tuned. Chuck On Wed, Oct 5, 2022 at 5:30 PM Shawntel Sousa < ssousa@thekey.com > wrote: Hi all, Chandani and I were familiarizing ourselves with the new app today whil= e assisting a new hire.=C2=A0 We noted that the new app does not register the clock in and outs wit= h clear care, therefore, many people are missing clocking in and outs even = though they have clocked out on their end. The app also doesn=E2=80=99t giv= e the caregivers the ability to accept their shifts, nor do the shifts regi= ster to the new app unless we have confirmed the shift for them in clear ca= re.=C2=A0 Not too sure w= ho to send this too, so I=E2=80=99ve included you all as an fyi and I=E2=80= =99m sure Tim will have more guidance.=C2=A0 -- <fon