--00000000000058fe8705ea520405 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I already have a ticket with the development team about this issue - please stay tuned. Chuck On Wed, Oct 5, 2022 at 5:30 PM Shawntel Sousa wrote: > Hi all, > > Chandani and I were familiarizing ourselves with the new app today while > assisting a new hire. > > We noted that the new app does not register the clock in and outs with > clear care, therefore, many people are missing clocking in and outs even > though they have clocked out on their end. The app also doesn=E2=80=99t g= ive the > caregivers the ability to accept their shifts, nor do the shifts register > to the new app unless we have confirmed the shift for them in clear care. > > Not too sure who to send this too, so I=E2=80=99ve included you all as an= fyi and > I=E2=80=99m sure Tim will have more guidance. > -- > *Shawntel Sousa, LPN* > > > *Lead Client Care ManagerCalgary Office: *403-301-3777 > *Winnipeg Office: *204-489-6000 > *Direct Number:* 403-305-6588 > [image: TheKey] > *Please note my email has changed:* > *ssousa@thekey.com * > > > > -- Chuck Terlesky B.A., CCPE General Manager Home Care Assistance Calgary Home Care Assistance Winnipeg Office Calgary: 403-301-3777 Office Winnipeg: 204-489-6000 37 Richard Way SW, Unit 305 Calgary, AB. T3E 7M8 HomeCareAssistanceCalgary.ca HCAWinnipeg.ca Click Here For Information --- Read Our Testimonials Join Our Newsletter We Are Hiring! Champions of Longevity --00000000000058fe8705ea520405 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I already have a ticket with the development team about t= his issue - please stay tuned. Chuck On Wed, Oct 5, 2022 at 5:30 PM Shawntel Sousa < ssousa@thekey.com > wrote: Hi all, Chandani and I were familiarizing ourselves with the new app today wh= ile assisting a new hire.=C2=A0 We noted that the new app does not register the clock in and outs= with clear care, therefore, many people are missing clocking in and outs e= ven though they have clocked out on their end. The app also doesn=E2=80=99t= give the caregivers the ability to accept their shifts, nor do the shifts = register to the new app unless we have confirmed the shift for them in clea= r care.=C2=A0 Not too su= re who to send this too, so I=E2=80=99ve included you all as an fyi and I= =E2=80=99m sure Tim will have more guidance.=C2=A0 -- Shawntel Sousa, LPN Lead Client Care Manager= Calgary Office: 403-301-3777 Winnipeg Office: 204-489= -6000 Direct Number: 403-305-6588 Please note my ema= il has changed: = ssousa@thekey.com = <table cellpadding=3D"