--000000000000d9c2600635072346 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks for the update. On Tue, May 13, 2025 at 12:23=E2=80=AFPM Alysce Craig wrote: > Hello, > > I spoke with Jen yesterday, she seemed genuinely surprised by what was > said by the Cotter House team. When asked about canceled commitments or > sponsorships she did say that she showed up for 2 trainings and they > didn't have any participants, by the time the participants arrived it was > 35-40 mins late and she only presented for 15 mins due to other > appointments, which they were not happy about. She also said that during > employee appreciation she was scheduled to do the human slot machine > experience, everyone was excited about this but she had to pivot to a > different theme because she said that her supplies did not show up on tim= e, > CH was disappointed about this as well. > > She said that she never agreed to sponsor a table at the big fund raising > event because 2 other homecare companies are involved. > > I do believe she is trying but I'm not sure that what she is doing is > working, and with the amount of activities that she documents we aren't > seeing the ROI. I am happy that you are able to spend more 1:1 time with > her, Kevin. I personally would like to give it a little more time before = we > try to back fill to see if her time with you has an impact. I would like = to > discuss her PTO though, I don't think that being able to take 7-9 days a > quarter is reasonable if you are not hitting the required numbers. She wa= s > out in Feb for 7 days and now again in June. I know that I don't have the > final say, but if numbers for May are not accomplished I just don't think > that amount of time should be approved. > > We can chat more about things on Friday. Have a great week! > > Thanks, > *Alysce Craig | Columbus General Manager* > Email: alysce.craig@thekey.com > M: (380)245-8075 O: (614) 481-8888 > TheKey.com > TheKey.com [image: TheKey] > > --=20 Kevin Parker Regional Director of Business Development kevin.parker@thekey.com 239-922-0085 TheKey.com [image: TheKey] --000000000000d9c2600635072346 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks for the update.=C2=A0 On Tue, = May 13, 2025 at 12:23=E2=80=AFPM Alysce Craig < alysce.craig@thekey.com > wrote: = Hello, I spoke with Jen yesterday, she seemed= genuinely=C2=A0surprised=C2=A0by what was said by the Cotter House team. W= hen asked about canceled=C2=A0commitments=C2=A0or sponsorships she did say = that she showed up for 2 trainings and they didn't=C2=A0have any partic= ipants, by the time the participants arrived it was 35-40 mins late and she= only presented for 15 mins due to other appointments, which they were not= =C2=A0happy about. She also said that during employee appreciation she was = scheduled to do the human slot machine experience, everyone was excited abo= ut this but she had to pivot to a