--0000000000001ec15a0602f97130 Content-Type: multipart/alternative; boundary="0000000000001ec1590602f9712f" --0000000000001ec1590602f9712f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Meera, Our invoice has to match their report. Are we able to change the July 18th booking to July 17th in clearcare. The duration of July 17th booking in the report is 10 hours. In addition, is there a July 19th booking (6.5 hours)? It's not on their report, but it is in clearcare. Also, can you please confirm the hours, the report states 59.5 hours and clearcare shows 52 hours for the period of July 17th-29th. Thanks, Sumira On Tue, Aug 15, 2023 at 9:52=E2=80=AFAM Meera Ladani wrote: > Thank you for the clarification. > > -- > > Meera Ladani > > Caregiver Recruiter > > > Office 5199542111 > > TheKey.ca > > [image: TheKey] > > > > > On Tue, Aug 15, 2023 at 12:07=E2=80=AFPM Timothy Thomas w= rote: > >> Our rate is $40 but bookjane takes a 15% commission on the service. >> >> Perhaps it's best we update the clearcare rate to $34, but that's why we >> have a discrepancy. >> >> On Tue, Aug 15, 2023 at 11:54=E2=80=AFAM Meera Ladani >> wrote: >> >>> Hi Sumira, >>> >>> For rates I am copying @Timothy Thomas and @Cheryl >>> Cartwright here, in clearcare it says $40/hr >>> for Bookjane shifts I am not sure if that needs to be changed. For hour= s I >>> just added what it was showing on the Bookjane to me. I am not able to = see >>> any shifts past 27th July to confirm. The report attached below matches= all >>> the dates and hours except the 17th July where I have added the shift f= or >>> 18th which actually happened on 17th July. I don't see anything for the >>> 31st July but our PSWs worked on that day as well. Other than that all = is >>> fine in terms of hours. >>> >>> Thank you >>> >>> -- >>> >>> Meera Ladani >>> >>> Caregiver Recruiter >>> >>> >>> Office 5199542111 >>> >>> TheKey.ca >>> >>> [image: TheKey] >>> >>> >>> >>> >>> On Tue, Aug 15, 2023 at 11:29=E2=80=AFAM Sumira Suthesan >> sumira.suthesan@thekey.com> wrote: >>> >>>> Hi Meera, >>>> >>>> BooksJane sent the report for the end of July. The rate and hours in >>>> clearcare are different to the report they sent me. >>>> >>>> Should I change the rate and hours to match what they sent in the >>>> report? >>>> >>>> Also, there is a cancellation fee in the report that is not included i= n >>>> clearcare. >>>> >>>> [image: image.png] >>>> >>>> Thanks, >>>> Sumira >>>> >>>> >> >> -- >> Tim Thomas >> Head of Canada Division >> *Please note my email has changed:* >> tt@TheKey.com >> (514) 591-9387 >> TheKey.ca >> [image: TheKey] >> > --0000000000001ec1590602f9712f Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Meera, Our invoice has to match thei= r report.=C2=A0 Are we able to change the July 18th=C2=A0 booking= to July 17th in clearcare. The duration of July 17th booking in the report= is 10 hours. In addition, is there a July 19th bo