Re: 1:1 Mato Andric aT UG

From
Kathryn Nester <knester@thekey.com>
To
Allison Brennan <allison.brennan@thekey.com>
CC
Amrita Veena <amrita.veena@thekey.com>, Cheryl Cartwright <ccartwright@thekey.com>, June Lapointe <jlapointe@thekey.com>, Kathryn Nester <knester@thekey.com>, Meera Ladani <meera.ladani@thekey.com>, Poulami Shah <poulami.shah@thekey.com>, Taylor Cleland <tcleland@thekey.com>, Timothy Thomas <tt@thekey.com>, Tyler Ferguson <tyler.ferguson@thekey.com>, Yuri Shevchouk <yuri.shevchouk@thekey.com>
Date
Wed, 7 Jun 2023 17:04:54 -0400
Folder
INBOX
--Apple-Mail-E3026E9C-AD8E-4D1E-8C80-0C381F490D49 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Thanks for the information Allison! Can you please add the CG requirements a= s a note to the client profile? Thank you!=20 Kathryn=20 Kathryn Nester Caregiver Ambassador 416-488-8777 TheKey.ca > On Jun 7, 2023, at 5:02 PM, Allison Brennan w= rote: >=20 > =EF=BB=BF > Hi team >=20 > Please note for any changes to MATO A at University Gates ( Or any Univers= ity Gates client/ Shift requests) the charge nurse can be reached at the bel= ow phone number for updates=20 >=20 > This includes all caregivers lateness absence scheduling changes etc they m= ust be informed=20 >=20 > All NEW caregivers are to be only certified PSWs and their credentials mus= t be sent over to Vidhi and Wendy Miller before the caregiver goes in >=20 > Thank you=20 >=20 > ---------- Forwarded message --------- > From: Vidhi Goyal > Date: Wed, Jun 7, 2023 at 4:57 PM > Subject: RE: 1:1 Mato Andric > To: Allison Brennan > CC: ccartwright@thekey.com >=20 >=20 > Thanks Allison >=20 > If there are any immediate changes in future, our charge nurse can be reac= hed at 519-904-0650 ext 8055. Looking forward to building this relationship.= >=20 > =20 >=20 > Thanks=20 >=20 > Vidhi Goyal=20 >=20 > Assistant Director Of Nursing Care=20 >=20 > SCHLEGEL VILLAGES =20 >=20 > =20 >=20 > The Village at University Gates=20 >=20 > 250 Laurelwood Drive=20 >=20 > Waterloo Ontario=20 >=20 > N2J 0E2=20 >=20 > =20 >=20 > (519) 904 0650 EXT 8060 >=20 > vidhi.goyal@schlegelvillages.com=20 >=20 > =20 >=20 > =E2=80=9CA smile is a curve that sets everything straight.=E2=80=9D =E2=80= =93 Phyllis Diller=20 >=20 > =20 >=20 > CONFIDENTIALITY NOTICE:=20 >=20 > This message and any attachments are directed to the addressee(s) in confi= dence. If you have received it in error, please delete it and advise the sen= der immediately. =20 >=20 > =20 >=20 > =20 >=20 > =20 >=20 > From: Allison Brennan =20 > Sent: June 7, 2023 3:19 PM > To: Vidhi Goyal > Cc: ccartwright@thekey.com > Subject: Re: 1:1 Mato Andric >=20 > =20 >=20 > CAUTION: This email originated from outside your organization. Exercise ca= ution when opening attachments or clicking links, especially from unknown se= nders. >=20 > Hi Vidhi >=20 > =20 >=20 > Thank you for this email! I was unaware that this had happened and moving f= orward the team is well aware they are to wait for their relief staff to com= e before leaving. I understand the importance of 1:1 support especially with= this case- I do apologize for this incident. >=20 > =20 >=20 > Nejma had called the office to inform us she was going to be late and the o= n call manager should have let UG know. We are reaching out to her to see if= she called UG or left a VM trying to inform. Shikah should not have left be= fore Nejma showed up and that has already been addressed. >=20 > =20 >=20 > The shifts originally were 8-8 but when we had to switch up the care team,= we 

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