Re: HCA Calgary - Workplace Access

From
Gabriel La <it@homecareassistance.com>
To
Timothy Thomas <tt@homecareassistance.com>
CC
Audra Williams <audraw@homecareassistance.com>, Jennifer Allen <jallen@homecareassistance.com>
Date
Mon, 20 Dec 2021 17:26:06 -0500
Folder
INBOX
--000000000000af227805d39b60e8 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Got it. When you get a moment can you give me a ring? I want to ensure I update the right profile as one is showing as a contractor and the other full time. Also looping in Jennifer Allen so she is aware we are working on this change. On Mon, Dec 20, 2021 at 5:19 PM Timothy Thomas wrote: > Thats my fathers account. > > I=E2=80=99m tt@homecareassistance.com > > Apologies for the confusion. > Timothy. > > On Mon, Dec 20, 2021 at 5:14 PM Gabriel La > wrote: > >> Hi Timothy, >> >> Which profile is yours in BambooHR? I noticed one of the Timothy profile= s >> has tthomas@homecareassistance.com while the other is blank. I need to >> update your account properly for this to work. >> >> On Mon, Dec 20, 2021 at 9:17 AM Timothy Thomas >> wrote: >> >>> Hi Gabriel, >>> >>> I'm still unable to access. I've cleared my cache as well and still no >>> luck. Here's what I'm getting: >>> >>> You can't sign in with this email address. >>> Your company isn't allowing anyone else to join Workplace right now. >>> Contact your Workplace representative for details. >>> >>> >>> >>> >>> On Fri, Dec 17, 2021 at 12:02 AM Gabriel La >>> wrote: >>> >>>> Hi Tim, >>>> >>>> Are you okay now? I see your account claimed as of yesterday. Same wit= h >>>> Chuck. >>>> >>>> On Mon, Dec 13, 2021 at 10:13 AM Timothy Thomas >>> tt@homecareassistance.com> wrote: >>>> >>>>> Hi Gabriel, >>>>> >>>>> I'm still unable to access it. >>>>> >>>>> Thanks, >>>>> Tim >>>>> >>>>> On Tue, Dec 7, 2021 at 2:54 PM Gabriel La >>>>> wrote: >>>>> >>>>>> Tim and Chuck, please try again in 30 minutes. >>>>>> >>>>>> On Tue, Dec 7, 2021 at 2:30 PM Megan Heinen >>>>> mheinen@homecareassistance.com> wrote: >>>>>> >>>>>>> Yikes, Looping in Gabe to help fix it. I think there is an issue in >>>>>>> Google he needs to correct. Looping in Timothy too for visibility. >>>>>>> >>>>>>> On Tue, Dec 7, 2021 at 2:27 PM Audra Williams >>>>>> audraw@homecareassistance.com> wrote: >>>>>>> >>>>>>>> Hi Megan! >>>>>>>> >>>>>>>> This is also happening for Timothy Thomas as well. He is unable t= o >>>>>>>> log in and receives the same message. >>>>>>>> >>>>>>>> Best, >>>>>>>> >>>>>>>> On Tue, Dec 7, 2021 at 8:49 AM Chuck Terlesky >>>>>>> cterlesky@homecareassistance.com> wrote: >>>>>>>> >>>>>>>>> Hi Megan, >>>>>>>>> >>>>>>>>> I'm the GM out of Calgary, Alberta Canada. I keep getting message= s >>>>>>>>> that my profile is ready to use in the workplace although every t= ime I go >>>>>>>>> to log on - I get an error message " Service is not enabled for t= his user". >>>>>>>>> >>>>>>>>> Could you assist with providing access, please? >>>>>>>>> >>>>>>>>> Kind regards, >>>>>>>>> Chuck >>>>>>>>> >>>>>>>>> -- >>>>>>>>> Chuck Terlesky B.A., CCPE >>>>>>>>> General Manager >>>>>>>>> Home Care Assistance of Calgary, Alberta >>>>>>>>> Office: 403-301-3777 >>>>>>>>> 10333 Southport Rd SW, Unit 107 >>>>>>>>> >>>>>>>>> HomeCareAssist

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