Re: HCA Calgary - Workplace Access

From
Audra Williams <audraw@homecareassistance.com>
To
Gabriel La <it@homecareassistance.com>
CC
Timothy Thomas <tt@homecareassistance.com>, Jennifer Allen <jallen@homecareassistance.com>
Date
Mon, 20 Dec 2021 14:46:19 -0800
Folder
INBOX
--000000000000e6508f05d39ba835 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I just had this corrected because it was affecting productivity. tt@homecareassistance.com is full time. His father, tthomas@homecareassistance.com is a contractor. Thank you! On Mon, Dec 20, 2021 at 2:26 PM Gabriel La wrote: > Got it. When you get a moment can you give me a ring? I want to ensure I > update the right profile as one is showing as a contractor and the other > full time. Also looping in Jennifer Allen so she is aware we are working = on > this change. > > On Mon, Dec 20, 2021 at 5:19 PM Timothy Thomas > wrote: > >> Thats my fathers account. >> >> I=E2=80=99m tt@homecareassistance.com >> >> Apologies for the confusion. >> Timothy. >> >> On Mon, Dec 20, 2021 at 5:14 PM Gabriel La >> wrote: >> >>> Hi Timothy, >>> >>> Which profile is yours in BambooHR? I noticed one of the Timothy >>> profiles has tthomas@homecareassistance.com while the other is blank. I >>> need to update your account properly for this to work. >>> >>> On Mon, Dec 20, 2021 at 9:17 AM Timothy Thomas >> tt@homecareassistance.com> wrote: >>> >>>> Hi Gabriel, >>>> >>>> I'm still unable to access. I've cleared my cache as well and still no >>>> luck. Here's what I'm getting: >>>> >>>> You can't sign in with this email address. >>>> Your company isn't allowing anyone else to join Workplace right now. >>>> Contact your Workplace representative for details. >>>> >>>> >>>> >>>> >>>> On Fri, Dec 17, 2021 at 12:02 AM Gabriel La >>>> wrote: >>>> >>>>> Hi Tim, >>>>> >>>>> Are you okay now? I see your account claimed as of yesterday. Same >>>>> with Chuck. >>>>> >>>>> On Mon, Dec 13, 2021 at 10:13 AM Timothy Thomas >>>> tt@homecareassistance.com> wrote: >>>>> >>>>>> Hi Gabriel, >>>>>> >>>>>> I'm still unable to access it. >>>>>> >>>>>> Thanks, >>>>>> Tim >>>>>> >>>>>> On Tue, Dec 7, 2021 at 2:54 PM Gabriel La >>>>>> wrote: >>>>>> >>>>>>> Tim and Chuck, please try again in 30 minutes. >>>>>>> >>>>>>> On Tue, Dec 7, 2021 at 2:30 PM Megan Heinen >>>>>> mheinen@homecareassistance.com> wrote: >>>>>>> >>>>>>>> Yikes, Looping in Gabe to help fix it. I think there is an issue i= n >>>>>>>> Google he needs to correct. Looping in Timothy too for visibility. >>>>>>>> >>>>>>>> On Tue, Dec 7, 2021 at 2:27 PM Audra Williams >>>>>>> audraw@homecareassistance.com> wrote: >>>>>>>> >>>>>>>>> Hi Megan! >>>>>>>>> >>>>>>>>> This is also happening for Timothy Thomas as well. He is unable >>>>>>>>> to log in and receives the same message. >>>>>>>>> >>>>>>>>> Best, >>>>>>>>> >>>>>>>>> On Tue, Dec 7, 2021 at 8:49 AM Chuck Terlesky >>>>>>>> cterlesky@homecareassistance.com> wrote: >>>>>>>>> >>>>>>>>>> Hi Megan, >>>>>>>>>> >>>>>>>>>> I'm the GM out of Calgary, Alberta Canada. I keep getting >>>>>>>>>> messages that my profile is ready to use in the workplace althou= gh every >>>>>>>>>> time I go to log on - I get an error message " Service is not en= abled for >>>>>>>>>> this user". >>>>>>>>

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