Re: Account suspension warning: THE KEY- CAN (TO BE USED FOR BUSINESS PURPOSES ONL Uber for Business account

--0000000000008c565b05f063740a Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Did I miss the update? On Wed, Dec 21, 2022 at 4:06 AM Ethan Stein wrote: > Hi An, can you give us an update on the Uber invoice status for Canada? > See below. > > Regards, > Ethan Stein, CFA > Treasurer > TheKey.com > [image: TheKey] > > > ---------- Forwarded message --------- > From: Angie Markwell > Date: Tue, Dec 20, 2022 at 9:04 PM > Subject: Re: Account suspension warning: THE KEY- CAN (TO BE USED FOR > BUSINESS PURPOSES ONL Uber for Business account > To: Ethan Stein > Cc: Timothy Thomas > > > Can we get an update in the am Ethan please - cant go in to holiday with > any of these issues - Canada getting hit with bad weather so will need th= is > potentially for that as well. > > On Tue, Dec 20, 2022 at 12:05 PM Ethan Stein > wrote: > >> We've had the same issue on the US side, where Uber isn't applying our >> payments to our account. We'll work with this account too, thanks for >> bringing this to our attention, Tim. >> >> Regards, >> Ethan Stein, CFA >> Treasurer >> TheKey.com >> [image: TheKey] >> >> >> On Tue, Dec 20, 2022 at 5:53 AM Timothy Thomas wrote: >> >>> Good morning, >>> >>> It seems no one has paid the bill for the Canadian Corporate Uber >>> account. Could you please look into this right away as we don't want to >>> lose access. >>> >>> Thank you, >>> Tim >>> >>> ---------- Forwarded message --------- >>> From: Uber Collections >>> Date: Tue, Dec 20, 2022 at 7:58 AM >>> Subject: Account suspension warning: THE KEY- CAN (TO BE USED FOR >>> BUSINESS PURPOSES ONL Uber for Business account >>> To: , , >> sdaoust@thekey.com>, , , >> sdemers@thekey.com>, , , >> sspeirs@thekey.com> >>> Cc: >>> >>> >>> Hi, >>> >>> We still haven=E2=80=99t heard from you regarding the outstanding balan= ce >>> of 1,801.43 CAD on your THE KEY- CAN (TO BE USED FOR BUSINESS PURPOSES = ONL >>> Uber for Business account. The following are open on your account: >>> >>> Statement No. Statement Month Amount >>> 53bf58 August 2022 34.39 CAD >>> a71fd5 September 2022 923.61 CAD >>> 24f23f October 2022 843.43 CAD >>> 053e95 November 2022 1,811.31 CAD >>> >>> Immediate action is required to avoid account suspension. For payment >>> details, please refer to the statement pdfs available on the Billing ta= b in >>> your account dashboard >>> >>> . >>> >>> If your outstanding balance looks incorrect, please reply to this email >>> with the payment date and your payment confirmation. We=E2=80=99ll chec= k our >>> records and get back to you. >>> >>> *If you have made a payment in the past 2 business days please disregar= d >>> this email.* >>> >>> *We also take this opportunity to ask you to send us the payment >>> remittance everytime a new payment is made. * >>> >>> *Remittance should be sent to remittance@uber.com = * >>> >>> >>> >>> Thanks again, >>> >>> Uber for Business and Uber Health Collections Team >>> >>> >>> -- >>> Tim Thomas >>> Head of C