Re: Account suspension warning: THE KEY- CAN (TO BE USED FOR BUSINESS PURPOSES ONL Uber for Business account

--0000000000003c7ba405f06c63f7 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable An, I just took a look at the account and it is still not reflecting a payment made. Please reach out to them this morning as my understanding from our back and forth yesterday while I was traveling was that you were making the payment yesterday. They may not be recording the funds to our Canadian account. Regards, Ethan Stein, CFA Treasurer TheKey.com [image: TheKey] On Wed, Dec 21, 2022 at 8:53 PM Angie Markwell wrote: > Did I miss the update? > > On Wed, Dec 21, 2022 at 4:06 AM Ethan Stein > wrote: > >> Hi An, can you give us an update on the Uber invoice status for Canada? >> See below. >> >> Regards, >> Ethan Stein, CFA >> Treasurer >> TheKey.com >> [image: TheKey] >> >> >> ---------- Forwarded message --------- >> From: Angie Markwell >> Date: Tue, Dec 20, 2022 at 9:04 PM >> Subject: Re: Account suspension warning: THE KEY- CAN (TO BE USED FOR >> BUSINESS PURPOSES ONL Uber for Business account >> To: Ethan Stein >> Cc: Timothy Thomas >> >> >> Can we get an update in the am Ethan please - cant go in to holiday with >> any of these issues - Canada getting hit with bad weather so will need t= his >> potentially for that as well. >> >> On Tue, Dec 20, 2022 at 12:05 PM Ethan Stein >> wrote: >> >>> We've had the same issue on the US side, where Uber isn't applying our >>> payments to our account. We'll work with this account too, thanks for >>> bringing this to our attention, Tim. >>> >>> Regards, >>> Ethan Stein, CFA >>> Treasurer >>> TheKey.com >>> [image: TheKey] >>> >>> >>> On Tue, Dec 20, 2022 at 5:53 AM Timothy Thomas wrote: >>> >>>> Good morning, >>>> >>>> It seems no one has paid the bill for the Canadian Corporate Uber >>>> account. Could you please look into this right away as we don't want t= o >>>> lose access. >>>> >>>> Thank you, >>>> Tim >>>> >>>> ---------- Forwarded message --------- >>>> From: Uber Collections >>>> Date: Tue, Dec 20, 2022 at 7:58 AM >>>> Subject: Account suspension warning: THE KEY- CAN (TO BE USED FOR >>>> BUSINESS PURPOSES ONL Uber for Business account >>>> To: , , >>> sdaoust@thekey.com>, , , >>> sdemers@thekey.com>, , , = >>> sspeirs@thekey.com> >>>> Cc: >>>> >>>> >>>> Hi, >>>> >>>> We still haven=E2=80=99t heard from you regarding the outstanding bala= nce >>>> of 1,801.43 CAD on your THE KEY- CAN (TO BE USED FOR BUSINESS PURPOSES= ONL >>>> Uber for Business account. The following are open on your account: >>>> >>>> Statement No. Statement Month Amount >>>> 53bf58 August 2022 34.39 CAD >>>> a71fd5 September 2022 923.61 CAD >>>> 24f23f October 2022 843.43 CAD >>>> 053e95 November 2022 1,811.31 CAD >>>> >>>> Immediate action is required to avoid account suspension. For payment >>>> details, please refer to the statement pdfs available on the Billing t= ab in >>>> your account dashboard >>>> >>>> . >>>> >>>> If your outstanding balance looks incorrect, please reply to this emai= l >>>> with the