--000000000000929d2a05eff80bb5 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you, Cheryl! No need to apologize and hope you're enjoying some much needed time off. On Thu, Dec 15, 2022 at 11:36 AM Cheryl Cartwright wrote: > Hi Keri, > > Sorry, I am away right now so I didn=E2=80=99t get this right away but I = will into > it on Monday when I am back. I will be in touch with some feedback. > > Thanks again, > > Cheryl > > On Tue, Dec 13, 2022 at 10:06 AM Keri Thrush wrote: > >> Hi, Cheryl! >> >> Passing off the detractor below in order to initiate next steps. Thank >> you! >> >> On Tue, Dec 13, 2022 at 8:24 AM Medallia >> wrote: >> >>> Client Name: Joan Speirs >>> >>> CC ID: 1000000000032237 >>> >>> Primary Contact: Lorraine Penman >>> >>> PC Contact Info: lorrainepenman@shaw.ca / +2047928099 >>> >>> Survey Delivery: Email >>> >>> >>> Division: Canada >>> >>> Business Unit: Winnipeg >>> >>> Tenure: 26 Weeks - Less Than 52 Weeks >>> >>> Actual Customer Segment: Elephant >>> >>> Stated Customer Segment: >>> >>> Survey: Relationship 2 >>> >>> Main Score: 6 >>> >>> Comments: Doesn=E2=80=99t look for things that need to be done , perhap= s a >>> little on the lazy side Very sweet woman, just not the same calibre as >>> TSion or Shelby. Tsion is excellent but don=E2=80=99t seem to see her a= nymore. Very >>> much missed as is Shelby . Care is good but not experiencing the excell= ence >>> we became accustomed to >>> >>> >>> Please click here to see the full survey response and learn more about >>> the client: https://hca.medallia.com/hca/respInvForm.do?surveyid=3D1770= 11 >>> >> -- > *Cheryl Cartwright* > *Regional, Client Success, Canada * > Home Care Assistance > Office: 416-488-8777 > Toronto, ON (EST) > torontohomecareassistance.ca > --- > Read Our Testimonials > Join Our Newsletter > > We Are Hiring! > > Champions of Longevity > ccartwright@homecareassistance.com > --000000000000929d2a05eff80bb5 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you, Cheryl! No need to apologize and hope you'r= e enjoying some much needed time off.=C2=A0 On Thu, Dec 15, 2022 at 11:36 AM= Cheryl Cartwright < ccartwrigh= t@thekey.com > wrote: Hi Keri, Sorry, I am away right now so I didn=E2=80=99t get this righ= t away but I will into it on Monday when I am back. I will be in touch with= some feedback.=C2=A0 Th= anks again, Cheryl = O= n Tue, Dec 13, 2022 at 10:06 AM Keri Thrush < kthrush@thekey.com > wrote: Hi, Cheryl!= Passing off the detractor below in order to initiate ne= xt steps. Thank you! On Tue, Dec 13, 2022 at 8:24 AM Medallia < noreply@app.medal= lia.com > wrote: Client Name: Joan Speirs CC ID: 1000000000032237 Prim= ary Contact: Lorraine Penman PC Contact Info: lorrainepenman@shaw.ca / +2047928= 099 Survey Delivery: Email Division: Canada Business Unit: Winnipeg Tenure: 26 Weeks - Less Than 52 Weeks = Actual Customer Segment: Elephant Stated Custome