--000000000000f25ef105efe2f8d4 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Keri, Sorry, I am away right now so I didn=E2=80=99t get this right away but I wi= ll into it on Monday when I am back. I will be in touch with some feedback. Thanks again, Cheryl On Tue, Dec 13, 2022 at 10:06 AM Keri Thrush wrote: > Hi, Cheryl! > > Passing off the detractor below in order to initiate next steps. Thank yo= u! > > On Tue, Dec 13, 2022 at 8:24 AM Medallia wrote= : > >> Client Name: Joan Speirs >> >> CC ID: 1000000000032237 >> >> Primary Contact: Lorraine Penman >> >> PC Contact Info: lorrainepenman@shaw.ca / +2047928099 >> >> Survey Delivery: Email >> >> >> Division: Canada >> >> Business Unit: Winnipeg >> >> Tenure: 26 Weeks - Less Than 52 Weeks >> >> Actual Customer Segment: Elephant >> >> Stated Customer Segment: >> >> Survey: Relationship 2 >> >> Main Score: 6 >> >> Comments: Doesn=E2=80=99t look for things that need to be done , perhaps= a little >> on the lazy side Very sweet woman, just not the same calibre as TSion or >> Shelby. Tsion is excellent but don=E2=80=99t seem to see her anymore. Ve= ry much >> missed as is Shelby . Care is good but not experiencing the excellence w= e >> became accustomed to >> >> >> Please click here to see the full survey response and learn more about >> the client: https://hca.medallia.com/hca/respInvForm.do?surveyid=3D17701= 1 >> > -- *Cheryl Cartwright* *Regional, Client Success, Canada * Home Care Assistance Office: 416-488-8777 Toronto, ON (EST) torontohomecareassistance.ca --- Read Our Testimonials Join Our Newsletter We Are Hiring! Champions of Longevity ccartwright@homecareassistance.com --000000000000f25ef105efe2f8d4 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Keri, Sorry, I am away right now so I didn=E2=80=99t get this right away but I= will into it on Monday when I am back. I will be in touch with some feedba= ck.=C2=A0 Thanks again, Cheryl On Tue, Dec 1= 3, 2022 at 10:06 AM Keri Thrush < k= thrush@thekey.com > wrote: Hi, Cheryl! Passing off the detractor bel= ow in order to initiate next steps. Thank you! On Tue, Dec 13, 2022 at= 8:24 AM Medallia < noreply@app.medallia.com > wrote: Client Name: Joan Speirs CC ID: 1= 000000000032237 Primary Contact: Lorraine Penman PC Contact In= fo: lorrainepen= man@shaw.ca / +2047928099 Survey Delivery: Email Division: Canada Business Unit: Winnipeg Tenure: 26 Weeks= - Less Than 52 Weeks Actual Customer Segment: Elephant State= d Customer Segment: Survey: Relationship 2 Main Score: 6 Comments: Doesn=E2=80=99t look for things that need to be done , perh= aps a little on the lazy side Very sweet woman, just not the same calibre as TSion or Shelby. Tsion is excellent but don=E2=80=99t seem to see her anymore. Very much mis= sed as is Shelby . Care is good but not experiencing the excellence we became accustomed to Please click here to see the full survey response and lear= n mo