--00000000000060a98105f3a60e64 Content-Type: multipart/alternative; boundary="00000000000060a98005f3a60e63" --00000000000060a98005f3a60e63 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, Let me know what you suggest in regards to giving credit? How much should I give them? thank you, On Wed, Feb 1, 2023 at 11:35 AM Allison Brennan wrote: > Hi Ali, > > Whatever you can do will help this family out. They will be grateful with > anything we can do on our end. Just let me know what you able to credit a= nd > i will inform the family. > > I so appreciate you helping me out with this client who is in desperate > need of 24/7 but cant afford it. > > Thanks to both of you! > > *Allison Brennan* > *Client Success Manager* > *Home Care Assistance - **Serving Oakville, Mississauga, Burlington, > Waterloo & Wellington region* > 375 University Ave E, Waterloo, ON, N2K3M7 > > *Tel: 519-954-2111 Ext: 1410003* > 2525 Old Bronte Rd, Suite 212, Oakville, ON, > L6M > 4J2 > > *Tel: 905-337-1200* > > > *Champions of Aging Well* > > *www.**H**o * > > *me Care > Assistance > Waterloo > .ca > www.HomeCareAssistanceGuelph.ca* > *www.HomeCareAssistanceOakville.ca**www.HomeCareAssistanceMississauga.ca* > > Visit our Website > Balanced Care Method > Cognitive Therapeutics > Read our Reviews > > > On Wed, Feb 1, 2023 at 11:30 AM Ali Malik wrote: > >> Hi Allison, >> >> Thank you for this. >> >> From which date should we credit the client? @Timothy Thomas >> >> >> I can do maybe all of December? >> >> Please let me know. >> >> thanks >> >> On Wed, Feb 1, 2023 at 11:04 AM Allison Brennan > allison.brennan@homecareassistance.com> wrote: >> >>> Hi Ali, >>> >>> Kathleen Osagie has a social worker from the LHIN that comes out to do >>> assessments for her. This makes her tax exempt from our services and it= was >>> not previously included on her bills. >>> >>> Moving forward, I have Unticked the "Charge Tax" box in CC and am >>> waiting for her form to return. >>> >>> Tim is here, and said we maybe could credit the family back the taxes >>> for the last 30 days if possible. >>> >>> They have now added in overnight support 11pm-7am to assist her >>> overnight, but this is not sustainable for the family. We have decrease= d >>> their overnight billing rate to 34/hr to help them out in this >>> difficult situation. So Tyler has customized their rate to reflect that= . >>> >>> Please let me know if you have any questions. >>> >>> Take Care, >>> *Allison Brennan* >>> *Client Success Manager* >>> *Home Care Assistance - **Serving Oakville, Mississauga, Burlington, >>> Waterloo & Wellington region* >>> 375 University Ave E, Waterloo, ON, N2K3M7 >>> >>> *Tel: 519-954-2111 Ext: 1410003* >>> 2525 Old Bronte Rd, Suite 212, Oakville, ON, >>> <https://www.google.com/search?q=3D2525+Old+Bronte+Rd%2C+Suite+212%2C+O= akville%2C+ON%2C+L6M+4J2&rlz=3D1C1CHBF_enCA974CA974&ei=3DWFhMYrSaHuGT9PwPrM= 6AmAc&ved=3D0ahUKEwi0prH4lv32AhXhCZ0JHSwnAHMQ4dUDCA4&uact=3D