--00000000000011ec0905f3a60828 Content-Type: multipart/alternative; boundary="00000000000011ec0705f3a60827" --00000000000011ec0705f3a60827 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Ali, Whatever you can do will help this family out. They will be grateful with anything we can do on our end. Just let me know what you able to credit and i will inform the family. I so appreciate you helping me out with this client who is in desperate need of 24/7 but cant afford it. Thanks to both of you! *Allison Brennan* *Client Success Manager* *Home Care Assistance - **Serving Oakville, Mississauga, Burlington, Waterloo & Wellington region* 375 University Ave E, Waterloo, ON, N2K3M7 *Tel: 519-954-2111 Ext: 1410003* 2525 Old Bronte Rd, Suite 212, Oakville, ON, L6M 4J2 *Tel: 905-337-1200* *Champions of Aging Well* *www.**H**o * *me Care Assistance Waterloo .ca www.HomeCareAssistanceGuelph.ca* *www.HomeCareAssistanceOakville.ca**www.HomeCareAssistanceMississauga.ca* Visit our Website Balanced Care Method Cognitive Therapeutics Read our Reviews On Wed, Feb 1, 2023 at 11:30 AM Ali Malik wrote: > Hi Allison, > > Thank you for this. > > From which date should we credit the client? @Timothy Thomas > > > I can do maybe all of December? > > Please let me know. > > thanks > > On Wed, Feb 1, 2023 at 11:04 AM Allison Brennan allison.brennan@homecareassistance.com> wrote: > >> Hi Ali, >> >> Kathleen Osagie has a social worker from the LHIN that comes out to do >> assessments for her. This makes her tax exempt from our services and it = was >> not previously included on her bills. >> >> Moving forward, I have Unticked the "Charge Tax" box in CC and am >> waiting for her form to return. >> >> Tim is here, and said we maybe could credit the family back the taxes fo= r >> the last 30 days if possible. >> >> They have now added in overnight support 11pm-7am to assist her >> overnight, but this is not sustainable for the family. We have decreased >> their overnight billing rate to 34/hr to help them out in this >> difficult situation. So Tyler has customized their rate to reflect that. >> >> Please let me know if you have any questions. >> >> Take Care, >> *Allison Brennan* >> *Client Success Manager* >> *Home Care Assistance - **Serving Oakville, Mississauga, Burlington, >> Waterloo & Wellington region* >> 375 University Ave E, Waterloo, ON, N2K3M7 >> >> *Tel: 519-954-2111 Ext: 1410003* >> 2525 Old Bronte Rd, Suite 212, Oakville, ON, >> L6M >> 4J2 >> <https://www.google.com/search?q=3D2525+Old+Bronte+Rd%2C+Suite+212%2C+Oa= kville%2C+ON%2C+L6M+4J2&rlz=3D1C1CHBF_enCA974CA974&ei=3DWFhMYrSaHuGT9PwPrM6= AmAc&ved=3D0ahUKEwi0prH4lv32AhXhCZ0JHSwnAHMQ