--00000000000094c23e06290396ce Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi there have not heard anything so I am assuming the invoices being sent are all without GST. Is there an issue I am not aware of? Sharon Sharon, Speirs General Manager Vancouver, BC Office: 778.279.3634 sspeirs@thekey.com TheKey.ca [image: TheKey] On Wed, Dec 11, 2024 at 11:22=E2=80=AFAM Kristy Poyner = wrote: > Hi Sharon, > > Circling back here to confirm that all tax has been credited for Vancouve= r > Coastal Health. > > > Thanks, > Kristy Poyner > > > On Tue, 12 Nov at 1:28 PM , SharonSpeirs > wrote: > Thanks Kristy > I have gone into the Parent Payer profile and unchecked the "pay tax" box > and hit save, so hopefully that is all that is needed. We do not have any > private pay VCH clients although we do have private pay clients that also > get services from VCH and we do charge them tax at this point. > Sharon > > Sharon, Speirs > > General Manager > Vancouver, BC > Office: 778.279.3634 > sspeirs@thekey.com > > TheKey.ca > > [image: TheKey] > > > > > > > > On Tue, Nov 12, 2024 at 9:50=E2=80=AFAM wrote: > >> Thank you for the clarification, Tim. >> >> Looping in New Client Onboarding team for visibility of this client >> population as well. >> >> @Sharon Speirs Please adjust the tax setting on the >> parent payer. Snip below for reference from the Parent Payer screen. Let= us >> know if you need any assistance with this. When clients are billed to a >> parent payer, the setting for parent payers should be made on the parent >> payers=E2=80=99 profile in ClearCare as the client=E2=80=99s profile onl= y impacts private >> pay billings directly to the client. >> >> >> If billed *privately* in the future, should the VCH clients be billed >> tax? If yes, the clients=E2=80=99 individual profiles should be updated = to charge >> tax accordingly and ensure this is not overlooked. >> >> >> >> Thank you, >> *Kristy Poyner* >> Billing Manager >> Kristy.Poyner@thekey.com >> [image: TheKey] >> >> *From:* Timothy Thomas >> *Sent:* Tuesday, November 12, 2024 11:41 AM >> *To:* kristy.poyner@thekey.com >> *Cc:* Sharon Speirs ; Michelle Hudgins > michelle.hudgins@thekey.com>; Lito Delapena ; >> TheKey Billing >> *Subject:* Re: Home support services in the public sector are GST exempt >> >> Hi Kristy, >> >> That was the case until VCH emailed us and confirmed that as a >> government organization they are sales tax exempt. Therefore Sharon and >> team updated clearcare and identified all the clients as tax exempt. >> >> On Tue, Nov 12, 2024 at 12:29=E2=80=AFPM wrot= e: >> >> Hi Sharon, >> >> Thank you for looping me in. Tim Thomas previously confirmed on 8/19 tax >> should be billed to Vancouver Coastal Health. VCH has also been billed t= ax >> historically and paid without issue. Snip of historical invoice for >> reference. @Timothy Thomas can you please clarify if >> tax should be billed for Vancouver Coastal Health? >> >> >> >> Thank you, >>