--000000000000391b2a05f2674f5b Content-Type: multipart/alternative; boundary="000000000000391b2905f2674f5a" --000000000000391b2905f2674f5a Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks for the update Beth. I=E2=80=99m so happy that this is resolved. On Mon, Jan 16, 2023 at 3:18 PM Elizabeth Sparrow wrote: > Hi all, > > To close this loop. > > Had a follow-up call with Odelia from North Lodge this afternoon. > > She thought Allison was "lovely!" We didn't repeat the details of their > discussions & you have Allison's notes. > > Odelia was very understanding of the perceptions that our staff could hav= e > had about the assignments. She did report to her leadership that HCA was > doing an investigation and she is reporting back to them tomorrow. I > offered to attend, but she didn't feel that was necessary because it was > resolved. Reviewed that we would still like to host a lunch for their > leadership team, she will let me know a date. > > They are now caught up on Christmas Stat holidays, and vacations days for > their staff so we will see fewer shift requests at the moment. > > Furthered the discussion on safe food handling certification. I offered > that we are open to a discussion if there would be a benefit for our staf= f > who work regularly to be trained. (6 hours online course $30) For now, th= ey > have enough of their staff trained and only 40% on shift need to be > certified, a certified person just needs to be in the building as a > resource. > > Unless there are any questions this situation is resolved. > Beth > > On Fri, Jan 13, 2023 at 4:43 PM Allison Brennan allison.brennan@homecareassistance.com> wrote: > >> Hi everyone, >> >> I went to North Lodge this afternoon and spent 90 minutes talking with >> Odelia White and I have a very crystal clear picture of what goes on at >> North Lodge. Odelia took time to make sure I understood the way North Lo= dge >> works and I am going to make sure the caregivers assigned are fully awar= e >> of how this facility works and why changes are made. This email will mos= tly >> be copied and pasted to the Care Plan for North Lodge replacing the one = in >> there now so that all caregivers going in are aware of how it works at >> North Lodge and why certain changes are made based on who is scheduled. >> >> *SHIFTS:* >> 6-2 *This shift is a MED shift and is ONLY completed by North Lodge >> Staff- HCA staff will never be asked to do tasks assigned with this shif= t* >> 6-2 *This shift is 1:1 with Client Ashley* >> 7-3 *This Shift is in the West Wing (Women's Wing) and this is for >> Personal Care* >> 7-3 *This shift is in the East Wing (Men's Wing) and this is for >> Personal Care* >> 7-3 *This is a HOUSEKEEPING SPECIFIC shift* >> 2-10 *This shift is a MED shift- Only completed by North Lodge Staff* >> 2-10 *This shift is in the Kitchen/ assisting 2 clients with Personal >> Care from the East wing* >> 2-10 *This shift is a 1:1 with Client Ashley* >> 3-1