Good morning, everyone,
Thank you all for your assistance with this matter.
Grace, I’ve been successfully added to the portal.
Much appreciated.
Best regards,
On Wed, Dec 17, 2025 at 8:11 AM Grace Johnson <
clearcaresupport@homecareassistance.com> wrote:
> Hi all,
>
> Checking back in to see if you were able to access the Chicago agency?
>
>
> Thanks,
>
> Grace
> TheKey Tech Support
>
> On Tue, 16 Dec at 10:40 AM , Grace Johnson <
> clearcaresupport@homecareassistance.com> wrote:
> Clearcare US uses SSO, so as long as you are signed into your work account
> you will be logged in. After you enter your email, you should see a CORP
> login button.
>
> Thanks,
>
> Grace
> TheKey Tech Support
>
> On Tue, 16 Dec at 10:36 AM , Erin Bankston <erin.bankston@thekey.com>
> wrote:
> Hello everyone,
>
> Thanks for the support.
>
> What will the password be on the first log in?
>
> On Tue, Dec 16, 2025 at 9:22 AM Grace Johnson <
> clearcaresupport@homecareassistance.com> wrote:
>
>> Hi all,
>>
>> I do see Chelsea listed as an admin in the Chicago agency. Please note
>> than CAN and US agencies use different login URLs.
>>
>> To access Chicago, please visit app.clearcareonline.com
>> <//app.clearcareonline.com>
>>
>> I see Erin and Maryham approved in Saviynt, so their logins should be
>> active after about 20 minutes.
>>
>>
>> Thanks,
>>
>> Grace
>> TheKey Tech Support
>>
>> On Tue, 16 Dec at 10:14 AM , Grace Johnson <
>> clearcaresupport@homecareassistance.com> wrote:
>> Hi Timothy,
>>
>> Thanks for letting me know. I'll have a look at their access now to check
>> for any issues.
>>
>>
>> Thanks,
>>
>> Grace
>> TheKey Tech Support
>>
>> 1342826:611100
>