Re: Request for access - Wellsky - ClearCare - CHICAGO - [#1342826]

From
Grace Johnson <clearcaresupport@homecareassistance.com>
To
chelsea.sheehan@thekey.com
CC
clearcaresupport@thekey.com, tt@thekey.com, erin.bankston@thekey.com, maryham.levesque@thekey.com
Date
Wed, 17 Dec 2025 14:11:22 +0000
Folder
INBOX
----==_mimepart_6942ba0a7784_22416fae7c1161821f Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi all,=C2=A0 Checking back in to see if you were able to access the = Chicago agency? Thanks,=C2=A0 =E2=80=8B Grace TheKey Tech Sup= port =0D =0D On=0D Tue, 16 Dec at 10:40 AM=0D , Grace Johnson wrote:=0D =0D =0D Clearcare US uses SSO, so as long as you are signed into your work accou= nt you will be logged in. After you enter your email, you should see a CO= RP login button.=C2=A0 =0D =0D Thanks,=C2=A0 =0D =E2=80=8B =0D =0D =0D Grace =0D TheKey Tech Support =0D =0D =0D =0D On=0D Tue, 16 Dec at 10:36 AM=0D , Erin Bankston = wrote:=0D Hello=C2=A0 everyone, =0D Thanks for the support.=C2=A0 =0D =0D What will the password be on the first log in? =0D =0D =0D =0D On Tue, Dec 16, 2025 at 9:22=E2=80=AFAM Grace Johnson wrote: =0D =0D =0D =0D =0D =0D =0D =0D Hi all,=C2=A0 =0D =0D =0D =0D I do see Chelsea listed as an admin in the Chicago agency. Please note t= han CAN and US agencies use different login URLs.=C2=A0 =0D =0D =0D =0D To access Chicago, please visit app.clearcareonline.com=0D =0D =0D =0D =0D =0D =E2=80=8BI see Erin and Maryham approved in Saviynt, so their logins sho= uld be active after about 20 minutes.=C2=A0 =0D =0D =0D =0D =0D =0D Thanks,=C2=A0 =0D =0D =E2=80=8B =0D =0D =0D =0D =0D =0D Grace =0D =0D TheKey Tech Support =0D =0D =0D =0D =0D =0D =0D =0D On=0D =0D Tue, 16 Dec at 10:14 AM=0D =0D , Grace Johnson wrote:=0D =0D =0D =0D =0D =0D Hi Timothy,=C2=A0 =0D =0D =0D =0D Thanks for letting me know. I'll have a look at their access now to chec= k for any issues. =0D =0D =0D =0D =0D =0D Thanks,=C2=A0 =0D =0D =E2=80=8B =0D =0D =0D =0D =0D =0D Grace =0D =0D TheKey Tech Support=0D =0D =0D =0D =0D =0D ----==_mimepart_6942ba0a7784_22416fae7c1161821f Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable =0D =0D =0D Hi all,=C2=A0 =0D =0D Checking back in to see if you were able to access the C= hicago agency? =0D =0D =0D Thanks,=C2=A0 =0D =E2=80=8B =0D =0D =0D Grace =0D TheKey Tech Support =0D =0D =0D =0D On=0D Tue, 16 Dec at 10:40 AM=0D , Grace Johnson &l= t;clearcaresupport@homecareassistance.com&gt; wrote:=0D =0D =0D Clearcare US uses SSO, so as long as you are signed into= your work account you will be logged in. After you enter your email, you= should see a CORP login button.=C2=A0 =0D =0D Thanks,=C2=A0 =0D =E2=80=8B =0D =0D =0D Grace =0D TheKey Tech Support =0D =0D =0D =0D On=0D Tue, 16 Dec at 10:36 AM=0D , Erin Bankston &l= t;erin.bankston@thekey.com&gt; wrote:=0D Hello=C2=A0 everyone, =0D Thanks for the support.=C2=A0 =0D =0D What will the password be on the first log in? =0D =0D =0D =0D On Tue, Dec 16, 2025 at 9:22=E2=80=

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