--001a114b308637e240055ae24f52 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks, Tim. A few bumps thus far but I will trust that you guys can fill the empty shift. Amelia On Fri, Oct 6, 2017 at 11:05 AM Timothy Thomas wrote: > Good morning Amelia, > > Maria forwarded me your email. I wanted to let you know that we will, > without a doubt, staff the shift on Monday with a top quality caregiver. = I > understand that this is a stressful time for you guys, but you need to > trust us. This is what we do. > > Amanda is awaiting confirmation from several candidates so that we can > select the best match. We'll have news shortly. > > Since I've started working with Home Care Assistance we've never missed a > shift. Even in emergency situations, one of our care managers will travel > to be with your mother to ensure she's never alone. That's our commitment > to you. > > Should you have any concerns, don't hesitate to contact me. > Best, > Timothy. > > > > >> >> *From:* Amelia Watkins >> *Date:* October 6, 2017 at 10:43:09 AM GMT-4 >> *To:* Anna Watkins Porter , Maria Licoudis = > mlicoudis@homecareassistance.com>, "aallard@homecareassistance.com" > aallard@homecareassistance.com> >> *Subject:* *Fwd: Starting date* >> >> Hi Maria and Amanda, >> >> Just checking in regarding Monday -- and I wanted you to see the email >> chain below, as I did raise my concern about Thanksgiving care on Septem= ber >> 19th, so that you would have plenty of time to know that Mum would need = to >> have care that day. Please see Tim's reply below. >> >> You can imagine how stressful and concerning this is all is on our end. >> Please let us know if we need to make calls to other agencies or reach o= ut >> to our private network as it is now Friday. >> >> Thanks so much, >> >> Amelia >> >> >> ---------- Forwarded message --------- >> ---------- Forwarded message --------- >> From: Amelia Watkins >> Date: Tue, Sep 19, 2017 at 6:08 PM >> Subject: Re: Starting date >> To: Timothy Thomas >> >> >> Great -- and reassuring! >> >> I'll keep you updated. >> >> On Tue, Sep 19, 2017 at 6:08 PM Timothy Thomas >> wrote: >> >>> Hi Amelia, >>> >>> That's exciting news. We're set to begin as early as Monday so no issue= s >>> at all if it has to wait until Thursday / Friday. >>> >>> Weekend care should be organized by tomorrow or Thursday of this week a= t >>> the latest. We have some candidates that I'll be meeting with tomorrow = in >>> order to review your mother's needs and select the best fit. Canadian >>> Thanksgiving is October 9th so we still have a weekend in between then.= We >>> always provide care on holidays unless families instruct us otherwise. >>> >>> I'll be in touch in the coming day or two with news on our weekend >>> candidate. >>> >>> Best, >>> Tim >>> >>> On Tue, Sep 19, 2017 at 5:41 PM, Amelia Watkins >> ameliagwatkins@gmail.com> wrote: >>> >>>> Hi Tim, >>>> >>>> Just want to be in touch regarding a start date next week for Mu